Senior User Experience Researcher

| Greater Boston Area | Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

We’re an international agtech startup pioneering an ambitious mission in a budding industry where agriculture meets technology. Through the use of data-driven insights, natural microbiology, and innovative digital technologies, Indigo is partnering across the supply chain, ultimately cultivating a scalable climate solution and enhanced ecosystem that beneficially serves farmers, consumers, and the planet alike.

Our mission is unique, and therefore our teams are too: from multigenerational farmers who understand the land as though it were an extension of themselves, to cutting-edge developers on the frontier of innovation, our teams are a reflection of the range of the stakeholders we serve: the Earth, the Farmer, and the Consumer. Indigo is extraordinary, and we owe that to the individuals who make up our community and enable success through diversity of thought, experience, background, perspective, race, sexuality, gender, age, and everything else that makes a person uniquely themselves. Connected by a common vision and empowered by diversity, we aren’t ordinary, and neither are you. Embrace your extraordinary and join Indigo in cultivating a healthier planet fueled by unique game changers.

Ready to have a big impact on the world? At Indigo you will have the opportunity to do just that, by building deep understanding of our users into our work to reinvent the way crops are grown and sold. We are a growing UX team, creating software solutions for farmers, grain buyers, agronomists, and others. We are looking for a Senior User Experience Researcher to join our User Research team and help make it a driving force for change in the farming industry. If you love doing User Research and want to bring your own stamp on the future of the function in an innovative startup environment, we’d love to talk!


Responsibilities:

  • Deepen our understanding of farmers and what they bring to their agronomic decisions
    • Build on existing user research about regenerative agriculture adoption and practices
    • Channel the efforts of passionate people to learn how best to support behavior change towards more sustainable soil health practices.
    • Bring deep knowledge of User Research practices to guide learning efforts across different teams and functions
    • Identify, socialize, and conduct high value research across the team
    • Support UX teammates as they conduct concept testing and design validation studies
    • Spread the joy of deep user understanding across the Carbon by Indigo offering
  • Help build User Research as a discipline across the company
    • Advocate and enable User Research democracy by helping to develop tools, templates, and processes to support self-serve User Research
    • Coach cross-functional teammates in building User Research skills
    • Exemplify and evangelize the power of high-quality User Research to drive product and company success
  • Ensure the efficiency and reach of User Research insights 
    • Help design, establish, and socialize a robust storehouse of user insights that enables teammates to see easily what we know about different user types

Competencies:

  • Self-starter: see needs, proactively develop ways to meet them
  • Positive, can-do attitude; comfortable with ambiguity
  • Enjoy to working with passionate people and helping them get on the same page
  • Strong networking skills and ease at building rapport with all kinds of users and colleagues
  • Able to juggle multiple projects, prioritize them, and make forward progress
  • Teamwork: bring others along; share knowledge; acknowledge others’ contributions
  • Excellent communication skills: able to tell a good story and inspire confidence
  • Able to balance passion and vision with flexibility and patience
  • Commitment to Indigo’s mission and core values
  • Ongoing desire to learn and grow

Qualifications:

  • Experience leading studies across the spectrum of User Research: foundational and generative research, discovery (big D and little d), concept testing, design validation, and measurement
  • Experience leading field research and including non-research teammates
  • Demonstrated skills in qualitative and quantitative research methods
  • Strong experience applying appropriate methods to research questions, considering needs, resources, and constraints
  • Experience supporting research across multiple scrum teams or squads
  • Experience coaching non-user researchers in user research basics
  • Experience working in early development teams (early product, low N of users, ambiguity)
  • Bonus points for:
    • Background in agriculture – farming, ranching, grain marketing – or finance (trading)
    • Experience with a variety of User Research tools

Benefits: 

  • Health, dental, and vision insurance for you and your family
  • Generous time off
  • Parental leave
  • A remote-first organization with flexible work hours
  • 401(k) plan

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door! We are currently working remote/hybrid with the exception of our fantastic Biotrinsic team who work from the office and lab space here.

An Insider's view of Indigo

What projects are you most excited about?

Our mission is to provide agronomists with unbiased real-time data we are collecting across thousands of acres at the ground level and from space. It's such a thrill to be working on the data and analysis perspective of this massively cross-disciplinary team that helps agronomists initiate data-powered conversations to provide substantial results.

Jyoti

Principal Data Scientist

How does the company support your career growth?

Since joining Indigo in 2018, my manager has always provided me with great feedback and room to focus on growing my skills from a dedicated API Engineer to having a strong full stack foundation. Simultaneously I’ve been encouraged to pursue a Tech Lead Manager role; a position I now occupy thanks to my hard work and the company's trust and support.

Jazmin

Tech Lead Manager

What are Indigo Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
More Jobs at Indigo51 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Marketing
Operations
Product
Sales
Content
Developer
new
Boston
Developer
new
Boston
Finance
new
Remote
HR + Recruiting
new
Boston
Internships
new
Boston
Data + Analytics
new
Remote
Developer
new
Boston
HR + Recruiting
new
Remote
Design + UX
new
Boston
Developer
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
HR + Recruiting
new
Boston
Product
new
Remote
Data + Analytics
new
Boston
HR + Recruiting
new
Boston
Content
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
Operations
new
Remote
Developer
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
HR + Recruiting
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Indigo's full profileSee more Indigo jobs