Senior Instructional Designer
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:
- The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
- A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo
- A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital, and 83 North bringing our total investment to $100M
- Enabling over 200 of the world’s leading B2B and B2C companies including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico to offer more, learn more, and sell more
- True to our core values of: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together
Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2020 and beyond. Gartner projects that more than 60% of online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems by the end of 2020. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for a Senior Instructional Designer.
The successful candidate will be pivotal in shaping how Mirakl customers, partners, and employees learn the platform. This role will be responsible for architecting and building content for blended learning paths serving both technical and functional roles. Our goal is to build rich, interactive, engaging courses that drive adoption and stickiness.
Core Job:
- Develop Mirakl platform technical aptitude and functional expertise as you learn the eCommerce Marketplace vertical and workflows.
- Work with SMEs to co-develop/enhance rich ILT, eLearning, and micro-learning content that balances cognitive load and supports Adult Learning Theory.
- Flex your innovation capacity and ideation as you help Mirakl imagine world-class learning.
- Build both B2C and B2B content across different retail verticals.
- Participate in the construction of a Mirakl certification program including job task analysis and item development workshops.
- Become a trusted advisor capable of interviewing customers/partners and gathering requirements while understanding what they are solving for.
- Develop a framework to measure/track adoption across targeted audiences.
Requirements
- Bachelor's degree in relevant field; Instructional Design, Educational Technology, Instructional Training and Design, or undergraduate in a related field with a masters in Instructional Design
- Experience with Articulate Storyline, various graphics tools; helpful to have exposure to micro-learning, video, responsive design.
- Previous responsibilities developing content creation process and standards.
- Detail oriented, self-motivated, and takes initiative to propose new ideas.
- Comfortable becoming the Mirakl thought leader for content construction and information architecture.
- Interest in developing blended learning paths for both technical and functional roles.
- Experience with a learning management system, xAPI helpful.
- Approximately 15% international travel to Europe.