Who We Are

At Mainstay, we believe one conversation can spark a brighter future. Our Engagement Platform makes it easy for colleges and businesses to start and measure conversations that drive action at scale. From our rigorous research methods to our Behavioral Intelligence framework — everything we do is designed to help people take the next step toward achieving their goals.

Our Design team is looking for a motivated professional who believes in our mission to strengthen student outcomes and wants to make a real impact through their work.

Her you will be working in a cutting-edge space on new and exciting problems, driving large-scale social impact, helping solve unique scalability challenges, and be part of an exciting stage of a high-growth company.

What You’ll Do

• Work closely with product and engineering teams to design product features from concept to launch, taking in requirements, conveying design perspectives and pushing back where necessary
• Perform prototyping and wireframing, rapidly performing user testing to validate designs
• Concept alternatives and test them, creating hypotheses to be proved/disproved through testing 
• Refine designs until their bulletproof and hand off specs to engineers
• Advocate for an amazing user experience for our users by becoming an expert in our product, our mission, and our customers’ problems

What You’ll Have

• UI/UX/research/product design generalist
• 5+ years of experience, ideally in SaaS
• Experience designing and prototyping with Figma
• Experience with 'lean startup' and 'lean UX' methodologies; ability to create and test hypotheses using design artifacts as stimuli for validation in testing
• Creative ideation exploring multiple solutions for complex user stories, in the context of a highly interconnected platform
• Experience in rapid prototyping, user testing, collating & presenting findings, and related research activities such as landscape analysis, heuristic analysis, contextual inquiry, etc.
• Experience creating design systems and libraries, and ensuring best-practices for file and component structure and handoff
• Flexible approach to design process, ability to adapt to fit different workflows

Mainstay is committed to creating a company where all employees regardless of background can show up and feel they belong. This is an ongoing journey, and we welcome questions one here we’re at during your interview process. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or fitness level.

Including a link to your online portfolio is required! Applications submitted without a link to an online portfolio will not be considered.