Product Designer UX/UI - (Pivotal Labs)

Product Designer UX - Pivotal Labs

Cambridge, MA

Pivotal’s Story VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the world’s largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You are a creative problem solver who is comfortable with uncertainty and can lead the design effort to make better product decisions. You can articulate clearly to both designers and non-designers your design methodology and toolkit to achieve products that people find valuable and usable. You are passionate about mentoring both designers and non-designers about user centered design through conducting user research, articulating the user experience, and detailing out the visual design. You like to work alongside and learn from lean and agile leaders. Even more, you enjoy daily product decision-making and real product delivery with product managers and developers.

In this role, you have the freedom to be open-minded, creative, and self-critical; You will constantly challenge yourself to be thoughtful about the role of design in relation to contemporary technology and be committed to lifelong design learning. Furthermore, you will have the autonomy to try out new processes, especially in the spirit of Agile - do what works, try new things, and stop doing things that don’t work.

Us

Pivotal Labs is a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. Our approach is informed by over 20 years of experience and continuous improvement, and blends lean startup, user-centered design and agile/XP. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide.

Your Day

You begin every day with a morning stand up with your product team consisting of Product Managers, Software Engineers, and other Designers from both Pivotal and your client. You’ll then start pairing with your client designer to work on the next most important design task. This can include generating solution ideas by facilitating workshops or generating mock-ups in your favorite design software. Other times it will be planning and executing user research to learn more about our users to identify current pains or gathering feedback on feature ideas. From time to time, you may pair with engineers to perfect the design visuals and interactions, resolve technical limitations, or leverage technical benefits. And lastly you may pair with Product Managers to manage the backlog and identify the next most important thing to learn or build. At the end of the week, the team comes together for a team retro to reflect on the process.

Required Skills / Experiences

• Has worked closely with a product team to ship working software to users
• Have experience with and curiosity of Agile and Lean philosophies
• Have experience working independently with clients or stakeholders
• Have experience designing full-service consumer and business applications
• Comfortable with user research, visual design, and user experience
• Have experience creating clickable prototypes to test with users
• Advocates and practices a user-centered approach while respecting business needs
• Lead product from research through implementation
• 2+ years of design experience

Desired Skills / Experiences

• Has worked in a Lean Agile product team through multiple iterations and releases.
• Has experience working in a mentoring or consulting role
• Shows knowledge or command of modern front-end technologies and frameworks (e.g. SASS, no CSS, grid systems, responsive design)
• Open to travel (from time to time we have opportunities to work with teams in other offices/locations)

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.