Principal Product Designer (UX) - Commerce Experience, US Remote
Who We are:
Vista's Experience Design team is a cross-disciplinary experience design, research and content team responsible for crafting experiences that help our customers define their creative message and publish it anywhere. We simplify the complex, instill confidence, trust, and pride, and inspire possibilities to help every business bring their unique vision to life through the power of great design.
What You Will Do:
You will be responsible for crafting the experience strategy for the Commerce product portfolio, including account management, order management and payment experiences. Additionally, you will provide mentorship and oversight to junior members on the team.
- Develop new, innovative experiences across sites and platforms within the Vistaprint product experience
- Build high-quality, user-centric, measurably impactful work that will affect millions of customers globally
- Partner with talented leaders, designers, PMs and engineers and have a direct impact on the future look and feel of Vista
Your Qualifications:
At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!
- 8-10+ years working within a digital, design environment (agency and/or in-house) for a tech/retail/consumer brand
- Proven ability in developing large scale, high-quality, digital experiences
- Expert in all aspects of design in a digital, product or user-centric space
- Able to balance quality standards with MVP testing strategies
- Background in producing data-informed, measurable effective UX by leveraging customer insights, A/B testing and personalization
- Able to build strong cross functional relationships with design, creative, technical and business partners
Nice to Have:
- Collaboration with global teams
- Using machine learning algorithms to drive design solutions
- Retail, content, or similar merchandising background
What We Value:
• Cross-functional collaboration
• Delivering unparalleled value and benefit to our customers while delivering on business goals
• Thinking about the entire customer journey - across every touch point
• Being curious and thinking broadly about the possibilities before narrowing on a solution
• Being data-inspired and running smart experiments
• Being creatively bold
Why You'll Love Working Here:
Being at Vista means that you don't see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey - and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work.
Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistap's CEO, Robert Keane, was recently honored with Comparably's Best CEOs award, listing him among the top CEOs according to employees.
Remote First-Culture:
In 2021, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.
About Us:
As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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Nearest Major Market: Waltham
Nearest Secondary Market: Boston
Job Segment: Merchandising, Work from Home, User Experience, Graphic Design, Retail, Research, Contract, Technology, Creative