Lead UX Designer

| Greater Boston Area

Lead UX Designer

PURPOSE:

The Predictive Index (PI) is an award-winning workforce assessment platform. 60 years of proven science, assessment software, and our curriculum of management workshops make PI the perfect option for any company looking to assess, predict, and better manage their people anywhere in the world. Over 6,000 clients use PI to define behavioral and cognitive job requirements, hire the best-fitting candidates, and keep them engaged. AT&T, DocuSign, the LA Clippers, Hugo Boss, and Subway are just a few of our notable clients.

Our team takes great pride in the power that PI has to positively impact and supercharge workplace relationships and culture - we are our own best case study. You’ll be part of a mission that inspires you, and you’ll be surrounded by fun, smart, motivated people day in and day out. Our company motto is “better work, better world,” and we take that to heart most of all when it comes to our own people.

POSITION:

The Predictive Index is hiring a Lead User Experience (UX) Designer who will take ownership in developing best-in-class user experiences and will drive innovation in a fast-paced environment. This hands-on role provides the opportunity to be a UX thought leader, deliver exceptional user experiences driven by customer data/insights and business goals, solve complex business problems through design thinking, lead and inspire a small team, and work directly with amazing clients. The job will be irresistible to someone who is passionate about designing and delivering high impact products to a large client base, has a thirst for continuous learning, fearless in making decisions, is intellectually curious and intrigued by human behavior and organizational psychology, and is inspired by PI’s “better work, better world” mission.

Your day-to-day:

  • Provide UX leadership and combine data, research, user insights and best practices to create innovative and effective brand experiences across our SaaS product portfolio
  • Collaborate with other designers, developers and product managers, to define priorities, plan projects and design approaches to enable the best experience outcome
  • Conduct user research, usability studies and A/B testing to clarify business challenges, identify user needs, motivations and behaviors and “jobs to be done” as well as opportunities for continued improved user engagement
  • Design wireframes, user journeys, and build light weight prototypes to support communicating the vision of a design solution to internal stakeholders and end users
  • Be the advocate for the client’s total experience of our product across all touch points and ensure each and every moment is delightful and impactful.
  • Keep up-to-date about new and successful user experience techniques, and share your knowledge on the latest UX trends and interaction patterns to make design thinking foundational in the product organization

Should you apply? If you’ve got all these skills, drop what you’re doing right now. If you’ve got some of these skills, we still want to hear about them!

  • Completed studies in the field of Human Factors, Human-Computer Interaction, Psychology, Information Design, Interaction Design, Media Design, User Experience or similar programs
  • 5+ years of work experience in a relevant field in a software company
  • Expert on methodology, survey design, and analysis/reporting, including appropriate use of advanced user research techniques
  • Experience working on projects focused on Customer Experience (CX) and omni-channel product

People most qualified for this role will be:

  • Curious to keep up with the latest UX trends and interaction patterns
  • Driven to improve interactions in everything you touch
  • Relationship driven – help to identify strategic relationships with potential customers.
  • Cross-functional –at PI, we work as a team!
  • Smart – learn our systems and our industry quickly.
  • Energetic – we have a vibrant team, energy is required.
  • Hard working – we are growing– you MUST be willing to roll up your sleeves.
  • Fun – because we work hard, we like to play hard - we hope you do too!

 
This position is based in our newly renovated office in Westwood, MA. We know you will love it! If you possess all-of-the-above, PI could be a great career move for you.

Some of your future teammates:

  • Brian
  • Amanda
  • Zoya
  • Kayleen
  • Steve

The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

The Predictive Index is an Equal Opportunity Employer.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • .NET CoreFrameworks

Location

Our office is close to lots of restaurants and a huge shopping area! Just minutes from the Rt. 128 train station, we're commuter friendly to everyone!

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

Employees have flexibility in where and how they work. I feel empowered to build a work-life model that reflects the needs of my life situation and still achieve maximum productivity. When my husband was ill, I was able to rearrange my schedule to care for him. PI offered me the flexibility to work at home so that I could balance family and career.

Blanka

Localization Program Manager

What does your typical day look like?

I'd say a good third of a "typical" day is spent meeting with people to make sure our team is building the right stuff and in the right way. Another sixth my day is spent interviewing or thinking about hiring and onboarding since we’re growing so fast. The last half of my day is hopefully spent programming! Building cool stuff is my favorite!

Stefan

Lead Software Engineer

How does the company support your career growth?

Career growth is at the center of this company. My manager appreciates when I have career conversations with him and proactively schedules a development meeting on a quarterly basis. We’re also growing quickly which is naturally creating opportunities for growth. Want proof? We’ve had 40 promotions in the last two years while having 115 employees!

Alex

Team Lead, Account Executives

What’s the vibe like in the office?

It’s vibrant and full of energy with animated discussions every direction you turn. It may sound weird, but it feels like there is knowledge in the air you breathe. You learn something new every day just by interacting with the talented people you work with.

Zoya

UX Researcher

What are The Predictive Index Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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