Toast
We power successful restaurants.
Boston, MA

Lead Product Designer - Consumer

Sorry, this job was removed at 12:57 p.m. (EST) on Thursday, May 30, 2019
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We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We’re seeking a Lead Product Designer to create a shared vision of consumer experiences at Toast. You’re right for this role if you’re a highly strategic thinker with the ability to dive down into the nitty gritty details; you love to mentor others - empowering team members to deliver intuitive experiences that “Do right by the customer”; and your high quality work and collaborative style inspires others to the point where people ask to work with you.

As a Lead Product Designer, you will: 

  • Lead design strategy and oversight for our consumer ecosystem
  • Build strong partnerships to collaboratively define high quality solutions that balance consumer needs, restaurant needs, and business objectives
  • Mentor product designers through the creation of experiences that are elegant, simple, and intuitive as well as delivering design solutions of your own
  • Advocate and promote an iterative approach to design that includes user research, A/B testing and collaboration
  • Proactively identify and contribute ideas as a catalyst for driving positive change

Do you have the right ingredients? 

  • 7+ years’ experience designing consumer grade products with high impact results
  • BA/BS degree with an emphasis in HCI, Human Factors, etc. preferred
  • Passion for making high-quality, user-centered web and mobile products and a demonstrable portfolio to prove it
  • Exceptional interpersonal, presentation, and communication skills
  • Expert knowledge of user-centered design and mobile best practices
  • Innovative thinking, empathy, and a desire to continuously learn and evolve
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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