Lead Digital Designer

| Greater Boston Area
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We’re looking for an experienced digital designer to drive innovative user experiences and visual design for klaviyo.com. In this role, you’ll work with teams across the company—from engineering and marketing to copy and product design—to set the bar for what amazing digital experiences can look like. You’ll get projects on the roadmap, ship them, and deliver on performance metrics while contributing to the business and customer success. You’ll provide thoughtful direction within the team as well, often acting as a mentor and coach - known around the company for creativity, leadership, and innovation.

How you will make a difference:

Website and blog design

  • You’ll lead the creation of on-brand experiences for Klaviyo’s website and blog. Working across design and engineering, you’ll help to push boundaries, improve user interactions, and make the site beautiful to look at and use. In short, you’ll set the bar for Klaviyo’s digital experience. 

Design standards and systems

  • You’ll lead the development of the site’s style library and the maintenance of consistent, up-to-date website experiences. Often, you’ll work closely with our product designers to help ensure a great experience from end to end. You’ll also collaborate with front-end engineering teams to understand the technical implications of design options, so you can arrive at solutions that put the user first. 

Content design

  • You’ll help Klaviyo users grow and learn through interactive reports, case studies, guides, and training sessions that help ecommerce marketers understand and put data and techniques to use. You’ll explore how to deliver that information in ways that are uniquely engaging and set us apart from how everyone else is doing it.

Design culture and leadership

  • You’ll contribute to Klaviyo’s design culture through coaching and mentoring teammates, as well as collaborating across the design team to drive large-scale design initiatives on our digital platforms. As the resident expert on our website’s user experience, you’ll play a critical role as an advocate for the digital team, and you’ll lead the charge to ship great work. 
What you’ll need:
  • At least 5 years of experience developing digital experiences with a high degree of ownership, either on an in-house team or at an agency. 
  • An outstanding portfolio, showcasing a strong foundation in fundamental design principles
  • Previous experience building and shipping work that has quantifiably improved a business. 
  • Experience collaborating with diverse teams in a fast-paced and dynamic environment
  • A track record of getting work on the roadmap and seeing it through to launch
  • The ability to balance thinking big and taking chances while still obsessing over details and edge cases
  • Readiness to jump in on projects, get your hands dirty, and pinch-hit when needed
  • Experience mentoring designers at all career levels, inspiring them to do great work through enablement and coaching. 
  • Familiarity with engineering processes and collaborating with front-end resources to  participate in technical discussion and problem solving.
  • A keen sense of how to prioritize projects and timelines
Get to know Klaviyo

Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web, and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why over 50,000 innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
Watch

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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