Director of UX

| Greater Boston Area
At Appcues, we're creating a platform to transform how the world builds and experiences software in the digital age. Companies like Spotify, Slack, and Zoom have shown us that product-led companies are the future, and Appcues will be the platform they (and companies following their lead) use to create user experiences that grow their business.
Because we're a UX product, design is one of the most important functions at Appcues. As the Director of UX, you'll directly influence the design of Appcues and indirectly impact the design of thousands of products that will use us. You won't do it alone. You'll be responsible for assembling, training and growing an exceptional design team, and you'll partner with leaders across the company—especially product management and engineering—to build a category-defining product.

Key responsibilities

  • Hiring, managing and mentoring a team of talented product designers
  • Collaborating with the CPO and VP of Engineering on our product strategy
  • Improving our design processes to deliver great products more efficiently
  • Leading by example—leaving your fingerprints on the design of the product
  • Weaving UX best practices and trends into the things our customers can make with Appcues

About you

  • You are positive, creative and curious
  • Collaborating with others is something you find enjoyable and exciting
  • You are honest and direct, especially with constructive feedback
  • You have experience building great design teams

At Appcues, our mission is to help teams build products their users love. With Appcues, you can create in-product experiences (user onboarding, feature announcements, etc.) without writing any code. We believe it's the non-technical people who oftentimes have the best information about a user's needs and desires. And we give them the tools to act
We’re a dynamic group of talented teammates who challenge, trust, and care about each other, the work we do, and the success story we’re all helping to write. We live by our values, our benefits are real, and sometimes we have donuts!
Appcues is an equal opportunity employer. We believe a diverse team is a stronger team.

Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • KafkaFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases

Location

We're located in the heart of downtown Boston - situated between the North End/Faneuil Hall and North Station.

An Insider's view of Appcues

What’s the vibe like in the office?

You walk into the Appcues office and you are immediately greeted by our office dog and distinguished citizen ZEKE! Among our many office dogs, we also have some pretty cool humans. Appcues is full of some of the brightest, most creative, and strategic minds I've ever met. I truly feel so lucky to be in the presence of all of these people everyday.

Tanya

Senior Marketing Designer

What does your typical day look like?

What I love most about being a CSM here is that there isn't a typical day. Some days I'm focused on talking to customers about their experience, other days I'm focused on heads down work and collaborating with my team on big picture initiatives. Each day presents different challenges and learning opportunities, and it's the best part of the job!

Okello

Customer Success Manager

What is your vision for the company?

We are surrounded by software—it’s in our homes, at our offices and in our pockets—and most of it, frankly speaking, sucks. At Appcues, we’re on a mission to make every experience with software an amazing one. To do that, we’re creating tools that empower anyone, regardless of their technical ability, to improve the UX of their product.

Jonathan

Chief Product Officer, Co-Founder

How do you empower your team to be more creative?

I encourage my team to take ownership over pieces of the customer experience that excite them. Trusting people & letting them know that you believe in their decisions empowers them to be more creative & experimental with their solutions. We have a culture where if things don't go as expected, it's not a failure, but a chance to do better next time!

Mercer

Director of Support

What are Appcues Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Our game room includes Video Games.
Some Meals Provided
Employees get free team lunch every Wednesday!
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Every employee at Appcues gets an annual Professional Development budget alongside an annual tech budget to help you be successful!
Lunch and learns
Appcues hosts lunch and learn meetings on occasion.
More Jobs at Appcues8 open jobs
All Jobs
Design + UX
Dev + Engineer
Product
Sales
Sales
new
Boston
Design + UX
new
Boston
Product
new
Boston
Design + UX
new
Boston