Toast
We power successful restaurants.
Boston, MA

Director of Product Design, Employee Cloud

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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Are you bready* for a change?

As the Director of Product Design for Employee Cloud, you’ll be passionate about solving complex business problems across the employee journey, enabling restaurants to pay their employees accurately and manage human resource tasks while managing compliance risk. You’re naturally a systems-level thinker and love to collaborate across departments in finding opportunities to improve the customer experience. You’re right for this role if you’re all about lean UX and value delivery; if you are deeply passionate about nurturing product ecosystems; if you’re humble and understand that there’s always more to learn; and if you can’t wait to coach others along the way.

About this roll*:

  • Lead and mentor a growing team of talented product designers, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing design work, and recruiting top talent
  • Be a strategic partner to product management and engineering leadership to collaboratively define the vision for Toast’s employee cloud
  • Champion and drive high-quality user experiences across Toast’s ecosystem
  • Elevate the organizational culture with a design thinking mindset for creative problem solving
  • Proactively identify and contribute ideas as a catalyst for driving positive change

Do you have the right ingredients*?

  • 12+ years’ experience delivering high quality products repeatedly with 5+ years’ experience in building and coaching teams for high impact results
  • Real passion for making high-quality, user-centered web and mobile products and a demonstrable portfolio to prove it
  • Exceptional interpersonal, presentation, and communication skills
  • Expert knowledge of user-centered design and mobile best practices
  • Innovative thinking, empathy, and a desire to continuously learn and evolve

*Bread puns encouraged, not required

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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