Mendix is the fastest and easiest platform to build and continuously improve mobile and web applications at scale. Recognized as a market leader by Gartner and Forrester, we help our customers digitally transform their organizations and industries by building, managing, and improving apps at unprecedented speed and scale. More than 4,000 forward-thinking enterprises, including GE, Wells Fargo, State of NY, and University of Pennsylvania use our platform to build business applications to delight their customers and improve operational efficiency. We help our customers build better applications, faster, and provide them the business value of both accelerated time to revenue as well as significant cost take out for the projects they build on Mendix. Year over year growth was 88% in the first half of 2018 and that rate is expected to continue in the foreseeable future.

Mendix has recently announced the acquisition by Siemens, a move that puts Mendix in a league of its own financially. At 14x revenue the valuation is nearly twice that of any player in the space, and when coupled with the commitment by Siemens to invest an additional $1.1B into Mendix, the investment is the largest infusion of capital in the sector. Mendix will continue to operate as an independent operating unit within the $14B Siemens Software Group and the current leadership of Derek Roos, CEO and co-founder, and his Executive Team, stays intact and continues to lead the Mendix organization.

Our Mission

Our founders created Mendix to solve the biggest challenge in digital innovation: to empower IT and Business teams to collaborate like never before, while experiencing unmatched speed and control. These principles are architected into the very core of our platform, and they drive our relentless focus on customer and partner success.

For more information please visit: www.mendix.com

Our team:

We are a distributed team across Boston and Rotterdam, with many disciplines. From product design, UX, brand, illustration, web and more, the Mendix design team is filled with passionate creatives focused on elevating design across our industry. The team is also passionate outside of design, always exploring new ways to be creative and tinkering in new technologies or techniques. We believe that collaboration is the key to our success and look forward to opportunities to collaborate across teammates and teams, delivering on high-quality craftsmanship.

About you

You’re a key member of the brand and product teams, you’re a pivotal partner in the success of these teams. As a peer to multiple team leads, you’ll collaborate, build synthesis, and drive execution together to produce amazing work. 

Design Operations Managers bring excellent communication skills, an understanding of design methods and thinking, empathy for the needs of all stakeholders, and strong managerial and influencing skills to make sure that projects deliver as planned. You should relish in ambiguity and being the inspirer who brings people together to solve complex challenges. You understand that most challenges start by solving with people first to discover their obstacles & ideas. You’re able to balance driving to a goal quickly with going slow to define a powerful strategy. 

What you’ll do in the role

Your focus will be on enabling the design organization to be as effective as possible, by removing barriers and non-design oriented challenges that keep designers away from focusing on their work. This means facilitating prioritization, identifying milestones, connecting similar workstreams, managing risk, streamlining communications, articulating standards for tools and processes, aligning schedules, and ensuring the team has the people and resources it needs. You will make sure that the processes related to design activities run smoothly. You'll manage the interaction between designers and other functions such as product management, development, marketing, corporate strategy, recruiting, design budgets, and more. You will take care of the communication, planning, briefing, and quality issues concerning design projects and activities. You’ll define yearly and quarterly OKRs that help shape designs’ operation improvements and initiatives. 

In collaboration with design and marketing leadership, you'll shepherd the quarterly marketing campaign workload and process, define checkpoints for design critiques and reviews, and streamline programs and creates experiences and guidance that help designers meet high quality standards.

Responsibilities

Collaborate with business, design, and marketing stakeholders to streamline the creation of amazing stories

Design, evaluate and recommend frameworks, technologies and methodologies to support the creation of design

Set up and manage programs/activities for design teams such as onboarding, critiquing, asset management, external presence, tools, events & speakers, training etc…

Create and propose new workflow solutions for brand and design teams

Define and develop OKRs that ensure design operations are evolving and improving

Drive change and influence using analytics and data spliced with in-market design trends

Organize & develop design infrastructure, tools, budgets, and workflow needs.

Collaborate with design leadership on hiring/recruiting programs, job descriptions, roles and responsibilities, recognition and evaluations. 

Manage project management system within tools like Asana, Jira, and the like

Provide training on new tools, processes, and give recommendations on new tools.

Experience/Requirements

Experience in design operations or a creative project management for 3+years within a product design or brand marketing team

Experience working across multiple teams and managing multiple delivery schedules

Demonstrated ability to connect the dots for all production and design deadlines, and fearlessness in pursuing all stakeholders to secure what you need 

Experience presenting to and effectively advising senior management on progress and recommendations for process improvement 

Experience leading cross-team efforts and synthesizing feedback and input from product management, engineering, business, marketing and design

Passion for design, creative, branding and operational efficiency

Understanding of product design and agile/scrum is preferable 

Understanding of design tools, techniques, and technical requirements 

Strong skills in MS Office & file management tools like dropbox

Experience and ability to use new project management tools, adapt to new ones, and provide training

Some travel required to visit distributed teams and designers