Creative Director

| Greater Boston Area

Toast is looking for a Creative Director to lead our creative team, champion campaigns and ideas, and further our brand’s tone, look, and feel. The ideal candidate is someone who thrives within a fast-paced environment, is always up for the next creative challenge, and enjoys being collaborative and hands on. You will work to define and own the company brand, partnering across the organization to create brand consistency in the products we bring to market. Above all, you will inspire and by example by developing a world-class creative team, providing clear direction and creative feedback that pushes our work to new heights.

On a personal level, you are entrepreneurial with a mindset of building to scale. You are excited about engaging across the entire company, from C-level to Specialist, to drive business impact. You love both driving a strategic agenda and getting your hands dirty.

What you will do:

  • Manage and grow a talented creative team of 6+, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing work, and recruiting top talent.
  • Nurture, develop and own the evolution of our design systems and/or pattern libraries, collaborating cross-functionally to define and implement.
  • Ensure all external assets and products are on brand, coherent in terms of style, quality and tone of voice across all digital and print materials.
  • Oversee the creation of all online and offline design efforts (e.g. retail packaging, website experience, digital campaigns, print advertising, marketing collateral, content, etc.).
  • Collaborate with external agency partners and freelancer network, managing process, work, budgets and personnel.
  • Drive continual improvement of creative department’s quality, thinking and capabilities.
  • Champion and foster innovation by introducing new ideas and inspiration to a large creative team and vendors.

Do you have the right ingredients?

  • 8+ years of creative experience with a minimum 3 years of managerial experience in a design or creative department. Design or brand agency experience a plus.
  • Excellent communication, presentation, and interpersonal skills and the ability to gracefully defend your creative decisions to executive management.
  • Experience designing and directing the development of large-scale brand identity programs, brand creative assets and experiences for world-class global brands, and large, integrated cross-channel campaigns a must.
  • Able to seamlessly move across conversations at all levels of the organization, from field marketing to the C-Suite.
  • Strong industry knowledge and connections at both agencies and production houses.
  • BFA/BA degree with an emphasis in Art, Graphic Design, HCI, etc.


Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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