Toast
We power successful restaurants.
Boston, MA

Creative Director

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Toast is looking for a Creative Director to lead our creative team, champion campaigns and ideas, and further our brand’s tone, look, and feel. The ideal candidate is someone who thrives within a fast-paced environment, is always up for the next creative challenge, and enjoys being collaborative and hands on. You will work to define and own the company brand, partnering across the organization to create brand consistency in the products we bring to market. Above all, you will inspire and by example by developing a world-class creative team, providing clear direction and creative feedback that pushes our work to new heights.

On a personal level, you are entrepreneurial with a mindset of building to scale. You are excited about engaging across the entire company, from C-level to Specialist, to drive business impact. You love both driving a strategic agenda and getting your hands dirty.

What you will do:

  • Manage and grow a talented creative team of 6+, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing work, and recruiting top talent.
  • Nurture, develop and own the evolution of our design systems and/or pattern libraries, collaborating cross-functionally to define and implement.
  • Ensure all external assets and products are on brand, coherent in terms of style, quality and tone of voice across all digital and print materials.
  • Oversee the creation of all online and offline design efforts (e.g. retail packaging, website experience, digital campaigns, print advertising, marketing collateral, content, etc.).
  • Collaborate with external agency partners and freelancer network, managing process, work, budgets and personnel.
  • Drive continual improvement of creative department’s quality, thinking and capabilities.
  • Champion and foster innovation by introducing new ideas and inspiration to a large creative team and vendors.

Do you have the right ingredients?

  • 8+ years of creative experience with a minimum 3 years of managerial experience in a design or creative department. Design or brand agency experience a plus.
  • Excellent communication, presentation, and interpersonal skills and the ability to gracefully defend your creative decisions to executive management.
  • Experience designing and directing the development of large-scale brand identity programs, brand creative assets and experiences for world-class global brands, and large, integrated cross-channel campaigns a must.
  • Able to seamlessly move across conversations at all levels of the organization, from field marketing to the C-Suite.
  • Strong industry knowledge and connections at both agencies and production houses.
  • BFA/BA degree with an emphasis in Art, Graphic Design, HCI, etc.


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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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