Supply Chain Operations, Business Analyst
Business Systems Analyst- Supply Chain Operations
We are looking for a Business Systems Analyst to join our team to assist in supporting multiple ongoing initiatives for our Supply Chain Operations (SCO) platform.
Ideal candidates will have a successful and proven track record in business and functional analysis with a focus on customer experiences. This individual will possess strong organizational and troubleshooting skills as well as refined interpersonal verbal and written communication skills. The Business Analyst will lead the implementation and continuous enhancement efforts SCO related platforms by working cross functionally to analyze and build clear requirements, identify gaps and areas of improvement, enhance project documentation, and drive projects from initiation through completion.
Responsibilities
· Elicit, capture, analyze, refine, articulate and document business requirements, user stories, and acceptance criteria
· Facilitate and conduct meetings while asking questions and soliciting feedback, presenting and capturing notes/requirements in various software applications/tools.
· Participates in the selection of any requirements documentation software solutions
· Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
· Translates conceptual customer requirements into functional requirements that is comprehensible to developers/project team.
· Review existing processes/systems to make recommendations on process improvements
· Develop metrics and measures to provide analysis that will assist management in improving key processes and deliverables.
· Create user stories, acceptance criteria, design documentation, process flows and wireframes
· Synthesize complex information into concise, readable, unambiguous language.
· Define problems, collect data, establish facts, and draw valid conclusions.
· Build solid domain knowledge and deep understanding of current system functionality.
· Anticipate positive and negative impacts to other areas of the platform, organization, etc.
· Apply solid understanding of software development lifecycle, iterative software development and Agile development processes.
· Demonstrate interpersonal and leadership skills required to interact with staff, colleagues, management and internal/external customers
Qualifications/Required
· 3-5 years related work experience
· Excellent analytical, mathematical, and creative problem-solving skills
· Excellent listening, interpersonal, written, and oral communication skills
· Logical and efficient, with keen attention to detail and a business process focus
· Highly self-motivated and directed
· Ability to effectively prioritize and execute tasks while under pressure
· Strong customer service orientation
· Supply Chain Operations experience
· Experience working in a global, team-oriented, collaborative environment
Preferred
· College diploma or university degree in the field of business administration, SCO, or information systems
· Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
· Oracle Fusion experience
· OneNetwork experience
· Agile/Scrum experience
· Working knowledge of JIRA
· Project management experience
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.