Toast
We power successful restaurants.
Boston, MA

Senior Manager, Business Intelligence

Sorry, this job was removed at 11:00 a.m. (EST) on Wednesday, June 19, 2019
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We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

The Senior Manager, Business Intelligence will play an integral role in our budding Data Science and Business Intelligence group. This person will lead a team of multiple analysts and help drive efficient data-driven decision making across the organization. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who isn’t afraid to dive into data and get their hands dirty from time to time.

What you will do: 

  • Own the ongoing overhaul of our BI stack with a focus on self service throughout the organization
  • Manage and prioritize bandwidth while balancing short and long term objectives
  • Proactively identify areas outside the regular stream of business requests where the team can add value
  • Drive complex statistical modeling development, enhancement, and maintenance around all aspects of the business including credit card processing, sales pipeline, product data from our restaurant customers (billions of rows), and more
  • Partner with key stakeholders and business leaders to produce alignment in Customer Success, Finance, Product, and Executive

Do you have the right ingredients?

  • Advanced degree in as quantitative field; 5+ years experience in BI or Data Analytics
  • 2+ years experience managing and mentoring high performing teams; ideally analysts
  • SQL and Python (Pandas, NumPy, etc) expert
  • Ability to efficiently analyze huge volumes of data and present concise and clear recommendations to senior leaders
  • A highly quantitative problem solver who loves to dig into different kinds of data and can confidently communicate their findings to stakeholders in different departments
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives

Bonus Ingredients:

  • Work experience in a high growth tech or SaaS company; ideally fintech 
  • Experience with Snowflake and/or Python Luigi ETL
  • Background building interactive dashboards in tools such as Looker, Tableau, Domo, SiSense, etc
  • Familiarity with NetSuite or Salesforce


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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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