Solutions Consultant, Health Insurance

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Gradient AI:    

Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have recently raised $20M from top Insurtech investors to continue fueling our growth. Our software-as-a-service platform provides bias-free, data-driven insights, enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets.  

About the role: 

We are looking for a Solutions Consultant to work with our sales and customer service team to drive effective implementations of our predictive analytics AI/ML solutions for underwriting and claims health clients. With a background in Health Insurance / Medical Stop Loss / Employee Benefits, this person will draw on deep domain experience to ensure we ask the right questions, use the best tools, articulate the best value propositions and provide the appropriate context; as well as to ensure the solutions we provide are on-point, value-add, and actionable. 

Key Responsibilities: 

  • Support the nationwide Health sales team by running sales demo environments. Arm the sales team with client success stories that quantify ROI and by creating KPI analyses and publishing reports to the sales team 
  • Participate on sales calls, providing demonstrations of our solutions and technical support for explanations of our products  
  • Field questions that range from technical understanding of ML models to general understanding of implementation tasks and milestones 
  • Flesh out technical aspects of implementations and assure statement of works (SOW) align with the clients' intentions and our team’s delivery expectations  
  • Work with our Director of Service to roll out a program that measures client success (and tracks failure)  
  • Lead proof of concept (POC) engagements which goal of turning POCs into production clients 
  • Understand commitments made to clients in the pre-sales process to ensure newly implemented solutions are actionable and delivered as expected 

You are probably a good fit if.. 

  • You’ve had at least 5 years' experience in a health underwriting, actuarial, or predictive analytics solution sales environment working for a primary health insurer, reinsurance, predictive modeling firm, actuarial, underwriting or corporate finance in the Health Insurance or Medical Stop Loss field  
  • You’re passionate about bettering the health insurance industry with cutting edge technology 
  • You worked with a sales team and performed client-facing duties 
  • You’re excellent in Excel or similar database tool, PowerPoint or another presentation tool, and Tableau or a similar BI tool to create reports and build ROI analyses  

A good way to measure your success is.. 

  • If the Health Sales team is surpassing individual and companywide revenue targets ($), continues to ask you for support on calls, and is using your reports and client success stories in their sales process 
  • If the Client Service team is not asking for clarification on contracts after they are executed and assigned 
  • If the QBR program is adopted by the Client Service team and leading to new Health product development 

What We Offer:  

  • A fun, team-oriented startup culture.  
  • Generous stock options - we all get to own a piece of what we’re building.  
  • Unlimited vacation days.  
  • Flexible schedule that supports working from home.  
  • Full benefits package including medical, dental, vision, 401k, and more.  
  • Ample opportunities to learn and take on new responsibilities.  
  • We are an equal opportunity employer. 

Roughy 30% travel expected for this role.

Chosen as a top place to work and best paying company by BuiltInBoston!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • ReactLibraries
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • JupyterFrameworks
    • KubernetesFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • AWS RedshiftDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • BitBucketServices
    • TableauAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

Our headquarters are in the Seaport area with plenty of restaurants and coffee shops close by. Plus, it's easy to get to from public transportation.

An Insider's view of Gradient AI

How would you describe the company’s work-life balance?

Gradient AI supports work-life balance by letting local employees choose whether they want to work from home or come into the office. We can work remotely from anywhere in the US & adjust our schedules to accommodate life outside of work. Additionally, unlimited PTO, which allows us to travel, see family, & do things we enjoy is the cherry on top!

Salar

Senior Data Scientist

How do you collaborate with other teams in the company?

Being in HR and recruiting, I collaborate with almost every department to understand their hiring needs, goals, and ways we can partner successfully. It's been great to get to know colleagues from Sales on the West Coast to local Engineers!

Rachel

HR & Recruiting Manager

What makes someone successful on your team?

Collaboration and support amongst all members for the success of each individual is what makes our team successful. We are encouraged to listen and learn from one another by asking questions, giving and receiving feedback, and adjusting our approach every step of the way. We also support each other when working toward our goals

Isabelle

Sales Development Representative

How do you make yourself accessible to the rest of the team?

Being present and accessible for the Gradient AI team is incredibly important to me. I’m in our headquarters office regularly, often grab lunch with the team, and walk around to catch up with everyone. It’s also important for me to meet personally with every candidate prior to joining Gradient AI.

Stan

CEO

What are Gradient AI Perks + Benefits

Gradient AI Benefits Overview

Startup perks with big-company benefits. We offer competitive salaries, bonus plans, all-inclusive health care including medical, dental, & vision, 401k, an employee assistance plan, and equity participation. We also have unlimited vacation along with 11 paid holidays, MacBooks for every new employee, and much more!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We offer 12 weeks of 100% paid paternal leave after a year of employment.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Professional Development Policy that increases skills and enhances contributions to the organization.
Continuing education available during work hours
Customized development tracks
Paid industry certifications
Personal development training

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