SharkNinja
Positively impacting people’s lives every day in every home around the world.
Hybrid

Senior Operations Data Analyst

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SharkNinja is a relentless innovator in the housewares industry because we sweat the details. We obsess about consumer satisfaction. We build up our company by building up our people. We seize opportunities—individually and collectively—to be competitive with our products and attract the most talented people in the world. Through an unrelenting focus on solving for consumer’s pain points, SharkNinja has built a loyal and passionate following that continues to garner us 5‑star ratings on our products. It’s that unwavering consumer focus that has enabled Shark to become one of the top brands in vacuum cleaners, and for Ninja to become one of the market leaders in the kitchen category.

 

About the role:

You will be our sage that provides data driven insights that informs our business decisions. Our fast-paced environment requires real-time awareness into the health of the organization and you are a key component of that capability. In this role, you will live and breathe operations data from distribution, logistics, order management and customer support. You will be responsible for building compelling visualizations, running ad-hoc analyses and reporting findings to the leadership team. This role is the bridge between technical savvy and business acumen. It requires the candidate to be as proficient in operations business processes as they are in data manipulation.


About you:

You are a data evangelist. You believe that data is critical to business decision making. You have an endless curiosity to understand the story behind the data. You can look at massive amounts of information and quickly pick out the nuggets that the business really needs to know about. You are ok with ambiguity and have a sense of urgency in delivering your insights. You never assume your results are correct at first glance, and always do your due diligence to get the story right. Delivering the insights to your internal customers is rewarding to you and fuels you to do more. You have an impatience for wasted time and inefficiencies. You thrive on close collaboration across departments and organizational levels. You are thought partner for the SVP of Operations on how to best leverage analytics to drive improvements across the organization.

 

Role can be based Needham/Montreal/Remote

Requirements:

  • Ability to handle large amounts of data & data-mine to draw strategic insights
  • Possess a strong business acumen
  • Competent at preparing and delivering executive level dashboards and presentations
  • Bachelor’s degree in business, engineering, mathematics or data science
  • 5-7 years of experience in at least one of the following operations departments: distribution, logistics order management or customer support
  • 3+ Years of experience delivering analytics within an operations organization
  • Experience with Business Intelligence platforms such as Domo, Qliqview or Tableau
  • Strong experience in SQL required, experience with R, Python and/or Java Script preferred
  • Proficient at leading cross functional projects and delivering outcomes on time
  • Ability to juggle multiple projects at once, last minute requests and quick turnarounds
  • Strong detail orientation with proven ability to work quickly and accurately
  • Willingness to consistently and aggressively challenge the way reporting & analysis has been done in the past to uncover new & improved ways of operating
  • Must thrive in a fluid and changing environment

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?

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What are SharkNinja Perks + Benefits

SharkNinja Benefits Overview

All full time employees who work at least 30 hours per week or more are eligible for company benefits. These include several Medical plans, Dental, Vision, Health & Dependent Care FSA, HSA, company paid Life insurance, company paid AD&D, company paid Disability, Supplemental Life, Critical Illness, 401(k) & Company Match, Pet Insurance, Tuition Reimbursement, generous Paid Parental Leave, Calm Premium, TaskHuman, Pre-Paid Legal Plan, generous Time Off, Charitable Matching, Associate Discount on SharkNinja products, Referral Bonuses, Onsite Gym, & Fitness Classes in our Needham office, Summer Friday’s, and much more.

Culture
Volunteer in local community
As part of our time off, you are eligible for 8 hours of paid volunteer time.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
SharkNinja allows employees work remotely pending manager's discretion.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Black Affinity Group, Women's WE Lead Affinity Group, Middle Eastern and North Africa Affinity Group, LGBTQ+ Affinity Group
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Group fitness classes in our Needham, MA location
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
SharkNinja matches 100% for the first 3% contributed and 50% for the next 2% for a total of 4%. You are eligible for matching on your first day of employment.
Performance bonus
Charitable contribution matching
SharkNinja will match up to $500 of your charitable contributions.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Fresh fruit and snacks available all days, free breakfast Friday's and free food trucks on Thursday in the summer
Free snacks and drinks
Some meals provided
Our associates working onsite enjoy breakfast on Friday!
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

SharkNinja enjoys half day Fridays in August. Summer also bring Food Trucks and Ice Cream Thursdays. Associates also enjoy discounted products for family and friends, including our annual holiday sale.

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