Senior Information Security Analyst

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The Senior Information Security Analyst is responsible for assessing information risk and alerts, supporting and acting as a key member of the team to identify and implement mitigation and remediation actions.  They work collaboratively to help mature the security program and implement controls, policies and procedures to ensure confidentiality, integrity and availability of our systems and services.

The Senior Information Security Analyst will safeguard sensitive and proprietary information and prevent unauthorized access, troubleshoot security issues including but not limited to access control, regulatory compliance (SOX, SOC2), network/telecommunications, handle problems that impact system stability due to security related issues, and administer existing and new security tools according to best practices and compliance guidelines.  

What you will be responsible for: 

The following statements are intended to describe the general nature and level of work to be performed. These are not to be construed as an exhaustive list of all job duties performed by this role. 

  • Monitor security risks, analyze vulnerability assessments, and balance security with business rules/needs
  • Manage threat management, intelligence analysis/management and statistical analysis of intelligence processes
  • Perform ongoing information risk assessments and audits to ensure that information systems and data are adequately protected and meet regulatory and policy requirements
  • Implement advance Incident Handling process and procedures
  • Monitor and respond to alerts from various detection technologies, including EPP, EDR and SIEM solutions
  • Ensure that Information Security best practices and configurations are included in desktop, server, and network configurations
  • Work with other IT professionals to resolve fast moving vulnerabilities such as phishing and malware, and monitor and track remediation efforts across the enterprise
  • Complete periodic reviews on a number of security platforms to ensure the safety and integrity of the organization's data and systems
  • Monitor security vulnerability information from vendors and third parties
  • Provide guidance and support to teams as it relates to security best practices
  • Assist with the maintenance of up-to-date security policies, standards and guidelines

Skills that you will possess in order to succeed: 

  • 3+ years of experience 
  • Ability to work with multiple teams including corporate IT, DevOps, Development, and various non-technical departments to help remediate security issues
  • Able to work in a small team and take ownership of issues to ensure they are addressed appropriately
  • Technical skills and knowledge including networking principles, CIA processes, how people, process and technology are part of the solution
  • Industry knowledge of security and privacy frameworks and recommended controls (NIST CSF, CIS, ISO27001, NIST Privacy etc)
  • Performing security incident response and/or investigation
  • Experience performing evaluation of networks, systems and applications for vulnerabilities including examining firewall rulesets, current patch levels, and inspecting logs for anomalous entries
  • Experience with security services such as firewalls, IDS/IPS, and content filtering
  • Experience with data protection & archiving, disaster recovery, business continuity
  • Experience with tools including: Vulnerability scanners, Endpoint protection, SIEM
  • Ability to create documentation that describes technical details to a non-technical audience
  • Knowledge of IT controls, including security concepts and terminology related to applications, databases, operating systems, and IT operations
  • Experience with information security, cyber security, and privacy regulations
  • Ability & desire to learn new product lines and technologies quickly & efficiently

Education Requirements: 

  • BS in Computer Science or IS related field required,
  • Base Certifications Examples: CCSP, CISSP, Security+, CISA, GSEC, SSCP

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • CSSLanguages
    • ElixirLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • SwiftLanguages
    • BigQueryDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Microsoft AzureServices
    • SalesforceCRM

Location

Our office in located in Assembly Row overlooking the beautiful Mystic River surrounded by shopping, dining, and entertainment. We're conveniently located steps from the Assembly MBTA Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

I think the office space is great for people of all ages and tenures. It's a warm environment for everyone, but as a recent college graduate, it's nice being able to see others who are in my age bracket. The office is very open to conversation and is always willing to extend a helping hand. All in all, the vibes here are good!

Lesly Nerette

Account Executive I

What does your typical day look like?

My typical day-to-day varies! As a growing company, I'm always working on ad-hoc projects that are challenging and rewarding. Currently, the FP&A expense team is working on the 2024 plan, where we work closely with our business partners to plan and forecast expenses. It is my favorite time of the year because I get to know my business partners!

Kayla Bauerlein

Senior Financial Analyst

What makes someone successful on your team?

Although there are many ways, the first thought that comes to mind is someone driven for results, open to feedback, and having a growth mindset. The other way we measure our success is by delivering a quality candidate experience. Our team celebrates the different experiences and backgrounds we come from because we know it leads to better outcomes.

Allison Stone

Talent Acquisition Specialist

How do you empower your team to be more creative?

We give our teams autonomy and trust they will work to achieve their goals. We have a culture of transparency and clear company strategic initiatives. Also, a lot of the creativity happens in our hybrid work environment where we have in-office team days, great food, collaborative spaces and the right digital tooling to encourage group brainstorming

Cynthia Gumbert

Chief Marketing Officer

How do you empower your team to be more creative?

As a leader, I always empower my team to challenge me and debate a really good idea. I believe the voice of many outperform the voice of few. For me, it’s about fostering psychological safety, allowing time for free-thinking, fast failing, and more. It's most important to make space for creativity, remove barriers, nurture talent and communicate!

Stephanie Manzelli

VP, People Partners & Total Rewards

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 fitness gear reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)
-Open vacation policy

Culture
Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
President's club
Employee awards
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Family medical leave
Company sponsored family events
We have a Family Halloween Party every year!
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.

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