Senior Data Analyst

| Cambridge
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Your Impact 

We’re looking for an exceptional business-focused data analyst to drive data-based decision making across edX. As a Sr. Data Analyst working side-by-side with the cross-functional Engagement team, you’ll focus on our learner-facing digital platform, which engages learners globally with educational content and programs types. 

Integrating data insights across a range of business and product decisions is a top edX strategic priority. This is an opportunity to create tremendous value for edX and our global learners as we build a world-class data team of analysts and data scientists - individuals with high data literacy, intellectual curiosity and communication skills. 

In this role, your work will have a major and highly visible impact on edX’s mission of providing high-quality education to everyone, everywhere. Your analyses around user behaviors and product experimentation will help shape decisions as edX innovates and continues to build out our learner-facing offerings. 

Your Team

The Data team’s work lies at the foundation of all that edX does. Our work spans the infrastructure to provide accurate, timely and usable data to the insights that shape business reporting and decision-making, product innovation, customer-facing data offerings and more. 

The Data team comprises data engineers, data analysts and scientists and works closely with product engineering, and business stakeholders across the organization to enable edX to drive value from its data. If you are looking to make an outsized impact on an organization, Data is the place for you!

You Will

  • Be a driving influencer in the use and application of analysis to solve business problems
  • Inform the design and analyze the outcomes of in-platform tests and experiments
  • Define (or redefine) the leading indicators of success for your team.
  • Define, develop and monitor the metrics or dashboards to enable reporting and ad hoc analysis
  • Become an expert in translating your team’s needs into specific analysis that yields actionable insights 
  • Leverage a range of financial, learner-related and behavioral data to uncover issues or opportunities your teams can use to innovate and improve the product and learner experience
  • Collaborate with data engineering and your analytics peers to identify, implement, and drive adoption of analytics-based solutions
  • Communicate findings to stakeholders at all levels of the organization with a point of view and a desire to enable your teams to make a data-driven decision.

You Have

  • Educational or professional experience with a heavy quantitative, analytical focus
  • Hands-on experience working with large datasets: particularly data mining, manipulation and exploration
  • Experience with user behavioral analyses, experimental design and a/b test analyses
  • Ability to acquire and manipulate data programmatically, including strong SQL skills and experience with a scripting language such as Python, R, or others
  • Confidence using a variety of analytical and statistical techniques
  • Scrappiness, big picture thinking, and interest in solving fuzzy business problems
  • Excellent communication skills and a desire to collaborate closely with others

Preferred Experience

  • Experience with BI tools (e.g. Tableau, Looker Power BI); web-based analytical tools (e.g., Amplitude, Optimizely, Segment) - or demonstrated ability to quickly get up to speed
  • Knowledge of analytical development tools (e.g., Git, dbt)
  • Experience working programmatically with both structured and unstructured data

Why you’ll like it here: 

  • edX is collaborative at its core. You’ll work within your team and across the organization, allowing for continuous learning and discovery.
  • We’re on a mission to unlock our learners potential on a global level, seeking to create a more diverse, equitable and inclusive world. 
  • We set outcomes that matter and provide value in all that we do, from building meaningful products to serving the edX community. 

We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we know there are many skills and backgrounds that will contribute to success in this role. 

That’s why we provide new employees with:

  • Employee onboarding and training sessions
  • Personalized 30/60/90+ day plans
  • Individual quarterly and annual goals 
  • Career pathways 

And much more to support you in your personal journey at edX! That said, if this role looks like a great next step for you, please apply… even if you can’t “check every box.” We’d love to hear from you! edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

Located in the heart of an academic community, our Cambridge office is the home base of operations for edX, the global online learning platform and primary brand for 2U.

An Insider's view of 2U, Inc.

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are 2U, Inc. Perks + Benefits

2U, Inc. Benefits Overview

We’re a diverse collection of innovators, dreamers, and doers working to improve lives through higher education. We combine mission-driven culture, excellent work/life balance, and competitive benefits (unique per country). Full-time, U.S. benefits include:

Medical, Vision, and Dental
Parental Leave
Tuition Reimbursement
Wellness Programs
Employee Stock Purchase Program
Friends & Family Tuition Benefit
Leadership Training
Volunteer Time Off
LinkedIn Learning
Referral Bonus
Military Leave

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
We have four ERGs: LGBTQIA+, Black/African-American, LatinX, and Women at edX.
Hiring Practices that Promote Diversity
- Internships on our Engineering team for Non-traditional backgrounds (no CS degree). - Inclusive job descriptions - Competency-based/behavioral interviews - Interviewers trained on unconscious b
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
We have access to therapy and coaching sessions.
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Home Office Stipend for Remote Employees
Employees are granted money to set up their office, as well as being able to reimburse monthly expenses like internet and phone.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.
Time allotted for learning
Online course subscriptions available
Customized development tracks

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