Senior Data Analyst

| Cambridge
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We’re looking for an exceptional business-focused data analyst to drive data-based decision making across edX and for our partners. As a Sr. Data Analyst working side-by-side with the cross-functional Programs team, you’ll support our B2C product(s), which bring to market a range of content and educational program types. 

Integrating data insights across a range of business and product decisions is a top edX strategic priority. This is an opportunity to create tremendous business value as we build a world-class data team of analysts and data scientists - individuals with high data literacy, intellectual curiosity and communication skills. In this role, your work will have a major and highly visible impact on edX’s mission of providing high-quality education to everyone, everywhere.

Responsibilities

  • Be a driving influencer in the use and application of analysis to solve business problems.
  • Define (or redefine) the leading indicators of success for your team. Define, develop and monitor the metrics or dashboards to enable reporting and ad hoc analysis.
  • Become an expert in translating your team’s needs into specific analysis that yields actionable insights to support the continuing advancement of our B2C products.
  • Leverage a range of financial, learner-related and behavioral data to uncover issues or opportunities your teams can use to innovate and improve product and GTM strategies
  • Collaborate with data engineering and your analytics peers to identify, implement, and drive adoption of analytics-based solutions.
  • Communicate findings to stakeholders at all levels of the organization with a point of view and a desire to enable your teams to make a data-driven decision.

Qualifications

  • Educational or professional experience with a heavy quantitative, analytical focus. 
  • Practical experience in a business environment influencing decision-making via a wide range of analyses.
  • At least 5 years of hands-on experience working with large datasets: particularly data mining, manipulation and exploration.
  • Ability to acquire and manipulate data programmatically, including strong SQL skills
  • Experience with experimental design, analysis and tooling (e.g., Optimizely)
  • Confidence using a variety of analytical and statistical techniques.
  • Scrappiness, big picture thinking, and interest in solving fuzzy business problems.
  • Excellent communication skills and a desire to collaborate closely with others.

Nice to have

  • Experience with a scripting language such as Python, R, or others.
  • Experience working in (or proficient understanding of) a content-driven product/business.
  • Experience with BI tools (e.g. Tableau, Looker Power BI); web-based analytical tools (e.g., Amplitude, Segment) - or demonstrated ability to quickly get up to speed.

How you will grow

  • Be part of a highly talented, collaborative, and practical data team that is always teaching and learning from each other.
  • Collaborate cross-functionally and with senior leadership on some of edX's highest visibility initiatives.
  • Focus your energy on business impact, honing your ability to use data to create quantifiable value for an organization.
  • Play a key role in transforming a business line early in its analytical journey into a highly sophisticated data-driven organization.
  • Solve challenging technical problems involving large volumes of data using cutting-edge tools.
  • Dedicate your time at work to furthering an important social cause, and have a big impact on edX's sustainability.

We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we understand there are many skills and backgrounds that will contribute to success in this role. 

That’s why we provide new employees with:

  • Employee onboarding and training sessions
  • Personalized 30/60/90+ day plans
  • Individual quarterly and annual goals 
  • Career pathways 

And much more to support you in your personal journey at edX! That said, if this role looks like a great next step for you, please apply… even if you can’t “check every box.” We’d love to hear from you. 

edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together over 30 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

Sorry, Visa sponsorship is not available.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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