Senior Business Systems Analyst
Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $60M in venture capital and we’re doubling year over year. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.
We are seeking a Senior Business Analyst to join our growing Enterprise Applications team. The Enterprise Applications team is responsible for supporting almost every business function at Bevi by implementing and maintaining a sophisticated and integrated ecosystem of software and technology solutions. We help to identify previously unrealized efficiencies, and unlock new capabilities and elevate data to all in support of our desire to deliver the best possible experience to all of our customers.
We expect our Business Analysts to be multifaceted and will be responsible for business analysis, project/program management, application ownership, and supporting cross functional business process development. You will work closely with all departments at Bevi to support projects in Operations, Supply Chain Management, Customer Support, Field Service, Finance, eCommerce, Product Development, and Data Management, among others. This role is perfect for someone who enjoys solving problems with a hands-on approach in both individual and team-oriented working environments.
We are a company focused on making a positive impact on the environment by delivering data-driven efficiency and excellence in customer service. You will have an opportunity to be creative, affect change, and grow in an organization that is making a global difference.
What you will do:
- Help design, implement, and support enterprise technology initiatives across all business units
- Liaise between business teams and Enterprise Applications team to support business process and systems improvements that deliver best-of-breed experiences to our customers
- Lead project teams in capturing and documenting requirements, user stories, solution design and business process flows; facilitate user acceptance testing and deliver system trainings
- Lead cross functional projects to develop integrations and enhance Master Data Management between NetSuite and other core business applications
- Support new systems implementation in the areas of Warehouse Management, Field Service, Customer Billing, and eCommerce
- Provide support to business users for systems issues; root cause common issues and propose and implement solutions, as necessary
- Establish and maintain standards and tools for requirements gathering and end user documentation to facilitate future systems development and implementation projects and initiatives
- Develop procedures to ensure data integrity across all integrated systems and resolve discrepancies
- Contribute to the design of reports, dashboards, and supporting data models of core systems in business intelligence tool (Looker)
- Assist in the assessment of new technologies and establishment of evaluation and vendor selection criteria
- Participate in the planning of integration projects with internal stakeholders and external partners; propose solutions to conflicts between business user needs, system capabilities, and data integration tools
How you will grow:
- Engage with talented and growing Enterprise Applications and Leadership teams drawn from diverse sectors, and mentor and coach team members in their career journeys
- Learn cross-functionally from Supply Chain, Service, Sales, Marketing, Product, Finance, and Order Management teams, and work at the heart of a start-up in high-growth mode
- Deploy your energy and expertise to further the company's mission of sustainability, wellness, and positive personal and environmental change
- Gain valuable, hands-on experience with cutting edge data management and business operations applications
Requirements
We think you will bring:
- A degree in computer science, information systems, engineering, or a related field
- 4+ years of relevant, hands-on experience with enterprise technologies
- 2+ years working with NetSuite in an administrative or development capacity
- Experience with Project Management and standard Software Development Life Cycle practices
- Strong understanding of SQL, relational data structures, reporting schemas, data transformations
- A high-level of emotional intelligence, and an ability to work with and influence a diverse set of internal stakeholders within fast moving start-up culture
- Strong analytical and organization skills including ability to document and analyze business processes
- Demonstrated ability to work in a fast paced, dynamic, and deadline oriented business environment
- Must be able to see the “big picture” of business needs and how they relate to database structure
- Must be able to work independently and solicit a wide variety of input as a team player
- Experience with Salesforce, Zendesk, Looker and/or Snowflake a plus
Benefits
- Competitive compensation package, including equity options
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) and environmentally responsible investment options
- Flex/hybrid approach to in-office work
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
- 15 days vacation and 9 paid holidays, plus additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
- Paid parental leave for both primary and secondary caregivers
- Monthly stipends for cell phone use and commuting costs
- Onsite snacks and Bevis... and composting and terracycling, too
- Happy hours, pancake breakfasts, Hero awards - and more!
- Join a team that shares our Bevi Core Values:
- Put Customers First
- Be Great to Work with
- Raise the Bar Together
- Act Like You Own the Business
- Be Curious and Ask Why
- Champion Sustainability