Rapid7 is looking to add a Senior Sales Operations Analyst to our growing organization. You'll need a strong analytical mindset, process design skills and an entrepreneurial attitude in order to succeed within Sales Operations and Rapid7’s global Sales Team. In this role you’ll report to the Senior Director of Growth Operations, and be involved with providing process improvements and analytical support to the Sales Organization.
As the Senior Sales Operations Analyst, you’ll play a pivotal role in supporting the analytics, data streams and KPIs that support our sellers in their day-to-day efforts and attainment. You’ll also play a key responsibility in analyzing, identifying trends and helping to integrate our most recent acquisition Divvy Cloud into the broader Rapid7 business.
While making supporting recommendations on ways to improve the productivity and scale of the Go To Market Organization. Each of these responsibilities is critical to Rapid7's success and involves working closely with key stakeholders within Rapid7 while leading projects. You’ll also collaborate with stakeholders in Sales, Marketing, IT, Finance, and People Strategy to help the Sales Organization achieve its annual goals. This role requires a mixture of business acumen and technical expertise, executive presence, and the ability to build strong partnerships with business partners. Success will require a self-starter with strong initiative and a passion for collaborating with others to solve problems.
In this role you will:
Collaborate cross-functionally, adding value to the sales organization to increase impact
Drive improvement of business processes, leveraging the SFDC platform to drive growth and scale
Create customized, intricate dashboards and automated reporting tools related to sales performance metrics, billings, renewal rates, etc.
Develop proactive analyses, rooted in SFDC data, that provide actionable insights
Partner with IT teams to understand new capabilities available in Salesforce and train sales representatives to use these capabilities
Partner with our SFDC admin to improve and refine workflows and ensure we are getting the maximum value out of the tool while meeting users’ needs
Organize data and utilize to enhance Salesforce platform effectiveness
Assist with key sales planning activities during planning and budgeting cycle
Ad-hoc analysis as required to aid management decision making
In return you will bring:
3-4 years of direct experience in Sales Operations or as a Sales Analyst, preferably at a high-tech or software company
1+ years of Salesforce.com experience; Salesforce certification or Lightning experience a plus
Experience with DOMO, PowerBI, Clari or Tableau a plus
Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner
In-depth understanding of sales processes and systems, i.e. sales cycles, account, territory, opportunity, pipeline management
Experience working in a high-growth, performance and deadline driven environment
Results oriented, attention to detail, ability to prioritize multiple objectives and projects
Ability to manage own workload, work efficiently, and meet deadlines
Successful track record of working at all levels of management and sales teams
Excellent interpersonal, verbal, and written and communication skills required
Strong commitment to working as part of a team
Good work ethic, desire to learn and be challenged, self-driven and motivated
BA/BS degree in business or related field