Senior Analyst, Business Analytics

| Greater Boston Area | Hybrid
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Job Overview 
We are looking for a highly motivated senior business intelligence analyst to drive insight for key business stakeholders, across our internal functional areas. This role will be accountable for providing accurate, timely and high-impact analysis from the board room to the individual cubicle. Working in tandem with our operations teams, this analyst will provide analytic, data, and reporting support to help enhance business decision making and increase operational efficiency. 
The ideal rockstar candidate will be an inquisitive learner with a passion for data and analytics who can collaborate with stakeholders across functional areas to review and optimize reporting, analytics, and data structure/data capture all while aligning to corporate objectives. This role requires a mixture of business acumen and technical expertise, along with an ability to build strong partnerships with business partners and you will take a leadership role in coaching and enabling your peers . You will focus the majority of your time on analyzing our leading indicators with a focus on our sales and finance operating groups. Success in the role will require a self-starter with a passion for collaborating with others to solve problems.

Essential Responsibilities 

  • Drive consistency in reporting and analysis across the company, reinforcing process, increasing visibility, enhancing accountability, and acting as a key point of communication between stakeholder teams 
  • Act as a key contributor in providing analytical support, data, recommendations and analysis to our business stakeholders, with a core focus on sales analysis, customer purchasing behavior and customer health 
  • Provide data, analysis & recommendations for corporate weekly, quarter-end and year-end milestones such as weekly Sales Forecast, quarterly business reviews, Rapid7’s 10-K, 10-Q and quarterly Investor Call. 
  • Strong focus on simplifying processes, identifying stakeholder teams’ core KPIs and performing diagnostic analysis 
  • Support the analytic needs of the business using data from various source systems & databases (e.g. CRM, HRIS, marketing automation, Web Analytics, Telephony, AWS, etc). 
  • Provide clear visualizations and present analyses to management and executive-level stakeholders, using Business Intelligence tools and predictive analytics to drive key decisions 
  • Develop in-depth understanding of underlying data, data structures, and business uses of data; 
  • Provide recommendations to Business Intelligence leadership on best practices and the continual improvement in business intelligence & systems landscape at Rapid7 
  • Takes a senior role on the team providing leadership and support to other team members 
  • Accountable to BI team goals, promoting tool adoption and enablement of end-users
  • Ad-hoc analysis as required to aid management decision making and business planning 

Job Requirements 

  • Bachelor’s degree in Mathematics, Business, Economics, or related discipline required, MBA preferred 
  • At least 4 years work experience in a job that required regular business analytics; high tech, software, or mgmt. consulting company preferred 
  • Strong experience with and understanding of Netsuite, Salesforce.com, or similar CRM/ERP systems required, experience with Salesforce Einstein/Wave Analytics a plus 
  • Strong business acumen, possessing the ability to understand cross-functional trends, and how those trends impact corporate KPIs; prior experience in an operational role a plus 
  • Must be a fast learner with high attention to detail and possess a passion for data, data quality & business analytics 
  • Must have excellent communication & interpersonal skills, utilizing data to tell a story 
  • A strong work-ethic and customer service orientation is required 
  • Must have the ability to work independently and meet deadlines in a fast-paced environment 
  • Prior experience creating reporting and analytics within BI Tools such as Tableau, Domo, Qlik, Spotfire, Einstein/Wave
  • Analytics or related BI Tool 
  • Strong proficiency with SQL or Excel and Microsoft Office Suite; experience R, Python, and/or SAS a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

How has your career grown since starting at the company?

Ive been on many teams in my time at Rapid7 and they have certainly “grown” from a size perspective, but more importantly, they all evolved with the changing times and needs. Some of the teams I was on were critical for our sales grown in an emerging market and though they no longer exist by name, I can see the tangible impact we made.

Sarah

Manager, Commercial Sales

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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