Company Description

As the industry leader in compensation data and technology, PayScale helps organizations #getpayright. PayScale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, PayScale empowers HR to price jobs and adjust compensation to reflect real-time changes in the market — all on one trusted data platform. With PayScale’s Adaptive Compensation Advantage, teams operate with efficiency, focused on outcomes rather than manual data management. To learn how companies like The Washington Post, Perry Ellis International, United Healthcare and The New York Times rely on PayScale to attract and retain top talent, motivate and engage employees and plan their future workforce, visit payscale.com.

Job Description

What We Do: In Sales Operations at Payscale, our mission is to propel the business forward by helping our Sales teams to sell better, faster, and more efficiently. We bring the selling system to life through strategic planning, data & analysis, process formalization, systems, and tools.

What You Do: The Sales Operations Analyst is the team’s specialist for preparing and analyzing data around various aspects of the Sales organization to track anything from rep efficiency to discounting trends. You'll provide timely, data-informed insights that drive value-based decisions.

Day-in-the-Life: As a Sales Operations Analyst, a typical day may include the following…

• Building a Salesforce report to examine close rates in a particular industry
• Refreshing the weekly forecast and pipeline deck to track progress towards revenue goals
• Developing new dashboards and visualizations to highlight opportunities and risks for the Sales teams
• Rebuilding pacing charts based on historic results to map out goals for the quarter
• Compiling metrics and charts for quarterly business reviews

First Year in Role:

• Month 3: You will have developed a solid understanding of our existing metrics, reports, and dashboards, and will be able to keep them refreshed. You will have established relationships with key leaders and teams in the organization.
• Month 6: You will be actively running and iterating on existing reports and dashboards and beginning to build tools to address known gaps. You will be conducting analysis and developing insights about the revenue organization.
• Month 12: You will fully own executive reporting and business intelligence analysis regarding new sales. You will be proactively defining metrics in support of our strategic goals and closely working with Sales leaders and supporting teams to develop important insights through data.

Qualifications

Experience:

• 2-5 years of reporting or analytics experience, preferably within a revenue function
• Experience with large datasets, data warehouses, and business intelligence and reporting tools

Skills:

• Strong data query, analysis, and visualization skills
• Ability to navigate ambiguity and prioritize effectively under pressure
• Comfortable in a fast paced dynamic structure with a strong desire to grow along with the company
• Demonstrable ability to build effective partnerships with business owners and technical partners
• Clear communicator with excellent written, verbal, and listening skills
• Excellent critical thinking skills with the ability to break down ambiguous problems into concrete, manageable components and effectively communicate solutions

Tools:

• Advanced Excel
• Salesforce Reports and Dashboards
• SQL and/or Tableau would be a plus!

Additional Information

Meet Your Manager: This role reports to the Director of Sales Operations. After spending several years leading sales teams at other companies, she transitioned to Sales Ops to focus on improving processes and driving decisions based on data. Her favorite thing about PayScale is the culture of collaboration and continuous improvement.

Hiring Process: “Change is the only constant in life (and PayScale)” – Heraclitus (okay, so we paraphrased a bit). The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc.

1. Recruiter Screen
2. Hiring Manager Phone Interview
3. Excel exercise
4. Video Interviews with Other Department Leaders
5. Hiring Decision

Benefits & Perks – The Highlights:

All around awesome culture where together we strive to:

• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team

As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:

• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!

Our more standard benefits include:

• Flexible Paid Time Off program – most employees average around 3 weeks per year
• 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match

Equal Opportunity Employer: We embrace equal employment opportunity.

PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.