ezCater is the world’s largest online marketplace for catering – a $60+ billion market just in the U.S. Businesspeople use us to find and order great food for meetings and events; restaurants and caterers use us to grow their catering business. We’re backed by Insight Partners, Iconiq Capital, Wellington, Lightspeed, and GIC, and in early 2019 were valued at $1.25 billion. COVID slammed us, but we responded by finding new customer segments and seizing the rare opportunity COVID offered: when in life does a very successful operation get a do-over? Come help us power Food For Work even better than we did it the first time.
The ezCater Sales Analytics team works with sales leadership to identify key business drivers (and hindrances) for our Sales and Partner Operations teams. Additionally, we quantify their impact on the business, deliver business insights, and make actionable recommendations. This is a highly technical role that utilizes HubSpot, Excel, and basic SQL to provide actionable insight for the sales teams combined with the ability to understand the needs shared by the sales team and project manage the analysis process.
The sales analytics team is part of the broader sales operations team and acts as the primary analytical resource for the supply and demand sales teams to analyze sales trends, commission reporting, and behaviors. When needing more complex analysis involving prediction algorithms and data science, the sales analytics team works collaboratively with ezCater’s data analytics team.
While there are some clearly defined metrics needed on a regular basis such as lead volume, pipeline progression, and close rates, more often than not there are less defined metrics needed to analyze a particular area (i.e. what is the optimal response time and activity cadence to convert inbound leads, what can we learn through data about why a particular team is over or under performing, what is the behavior of our best customers).
If you have a passion for discovering new insights through data analysis, if you have strong Excel and SQL skills, strong project management skills, and if you are driven to use your skills to advance sales team productivity, then we’d love to chat!
-Work as an integral part of the Sales Analytics team to deliver reporting on key business drivers (and hindrances) for our sales and partner operations teams, quantify their impact on the business, deliver business insights, and make actionable recommendations
-Integrate cross-functional data & insights from supply and demand sales and success teams, marketing, and menu teams to inform targeted sales strategies, plans, and decisions
-Work collaboratively with the other sales operations team members to apply our full suite of tools available against identified sales business issues
-Create and maintain key metrics and promote consistency and integrity of data across the department
-Lead analytical projects including definition of desired outcome, data and structure needed, process management, and delivery of results to sales leadership and teams
-Identify trends for sales managers to increase productivity
-3+ years experience working in a sales, sales operations, or sales analyst role
-Working knowledge of basic SQL (Periscope experience a plus)
-The ability to quickly analyze data using Excel (e.g. pivot tables and formula manipulation)
-Demonstrated experience managing reporting projects (requiring needs analysis, working knowledge of where to find data, how to structure data, working collaboratively with vested parties, creating a deliverable on time, and educating stakeholders on the analytical findings).
-Demonstrated ability to meet internal deadlines
-A passion for uncovering key data points that will drive increased sales productivity
-An eagerness and willingness to give and receive feedback, because we all love learning from each other
What you’ll get from us:
You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, a great office in the heart of Boston or Denver that you can’t use till COVID lightens up, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) once we get back to our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
Read Full Job Description