People Analytics Specialist at Klaviyo

| Greater Boston Area
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People Analytics Specialist 

Klaviyo is looking for a People Analytics Specialist to help the People team pursue our disruptive vision for data leveraging the power of people analytics. We want someone that can bring data to every question, action and decision that we make. Are you passionate about data like us? Do you like strategies backed by data? Do people metrics and workforce analyses excite you? If so, this might be the job for you! Klaviyo is investing in people analytics now to help us scale and grow as a company. 

This is a dynamic role where you will be providing critical business information to the Head of People and functional leaders across Klaviyo to help to ensure that the company is meeting its people objectives. This role will focus on reporting and analytics, leveraging analytics tools like Workday with an intention to drive demonstrable improvement in the workforce insights delivered to our leaders. You will work cross-functionally with several organizations at Klaviyo with the primary objective of enabling leadership to make effective, data driven, and strategic decisions. 

You are highly data driven, technically astute, a solid communicator, intellectually curious, a fast learner, and able to move quickly while keeping focused on high impact projects. This role reports directly to our Senior Manager of People Analytics. This is a full-time position that is remote.  

Responsibilities: 

  • Apply your expertise in people research and qualitative/quantitative analysis to identify opportunities for optimizing employee performance, engagement, diversity, management and leadership development, and retention
  • Act as an internal consultant by understanding business needs, scoping data requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of analytics teams
  • Partner with HRIS, People Solutions, HR Business Partners, Total Rewards, Culture & Learning, and IT on key data reporting and analytics projects
  • Apply expertise in qualitative analysis and the presentation of data to see beyond the numbers and help inform, influence, support against business priorities
  • Use your technical expertise to solve, shape, and support our people strategy
  • Use your consulting skills to define and develop the best approach for data analysis and turn data into actionable insights & recommendations
  • Effectively communicate analyses, results, and implications to technical and non-technical audiences
  • Work with key stakeholders to determine the appropriate sentiment strategies via surveys or other research methods to deliver valuable business insights
  • Lead and implement survey design to measure sentiment across employee lifecycle
  • Deliver high quality analysis, reports, presentations using simple and effective visualizations that can be scaled for consumption by a larger audience
  • Develop and maintain a library of analytics dashboards used to drive self-service tools and recommend opportunities for process improvements to improve the quality of our data

Requirements:

  • 3-5 years of experience in a quantitative or analytics role 
  • Can collect and use data to inform decision-making and persuade others. 
  • Works optimally in an unstructured environment requiring new perspectives and creative approaches 
  • Experience with the Workday reporting analytics tools a plus 
  • Expertise in statistical analysis (regression, correlation, scenario analysis, forecasting, and experimentation (A/B) testing 
  • Always focused on doing what’s right for the business 
  • Willing to take on the tough projects and challenges to grow and develop. 
  • Governs themselves with unquestionable ethics 
  • Must possess business acumen, strong analytical, troubleshooting, problem-solving, and project management skills 
  • Strong interpersonal skills 
  • Strong Excel skills and the ability to speak and communicate clearly, concisely, and compellingly 

Get to know Klaviyo

Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web, and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why over 50,000 innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
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An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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