We power successful restaurants.
Boston, MA

People Analytics Manager at Toast (Greater Boston Area, MA or Remote)

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Collaborate with the People Team (Talent Acquisition, People Success, Diversity Equity and Inclusion, People Operations and Learning & People Development) to help develop and execute on Toast’s people analytics and technology strategy. You will use your systems and analytics expertise to evaluate and impact every step of the employee journey at Toast. What sets this role apart from a traditional analyst is that it combines business strategy, people, process, and data. To be successful, you’ll need to excel at gathering requirements, developing hypotheses & analyzing large and disparate data sets, discovering unconventional relationships across data sources, and informing/influencing stakeholders on programs and processes that surface actionable people insights. If you’re excited about contributing to a vision, and getting in the weeds to help execute on it, this role is a good fit.  

About this roll*

  • Develop a strategy to make people programs more data-driven including: pre-hire assessment, hiring, on-boarding, referrals, internal mobility, employee engagement, employee surveys, employee development and diversity initiatives
  • Empower change agents at all levels of the organization to better attract, engage, and retain top talent
  • Design, produce, optimize, and automate customized dashboards, reports and ad-hoc analyses across all people functions 
  • Provide and present data insights to senior leadership across the organization 
  • Identify data trends and provide data driven recommendations
  • Implement a data ethics & integrity strategy across all systems, including data entry, ongoing development, auditing, & monitoring of data quality & confidentiality standards

Do you have the right ingredients?

  • Bachelor's Degree, 4+ years experience in an advanced analytical position
  • Experience stitching together and analyzing large and disparate datasets in an effective and scalable manner (python proficiency is a plus).
  • Experience with any of the tools in our technical stack: Greenhouse, Workday, CultureAmp, Looker, and more
  • Experience or enthusiasm to work in a Talent Acquisition, People Analytics, or Human Resources department
  • Experience designing and implementing experiments and/or assessing the effectiveness of people and learning programs.
  • Strong analytical/problem-solving skills; ability to communicate complicated solutions in a simple, digestible way with data
  • Working knowledge of statistical analysis methods and best practices 
  • Advanced Excel skills, proficiency in SQL, and exposure using a data visualization tool like Looker, Tableau or similar 
  • Experience working with confidential data
  • Desire and enthusiasm for operating in the gray
  • Experience working in the Technology/SaaS industry, and supporting an R&D function  is a plus

Our Spread* of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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