Toast
We power successful restaurants.
Boston, MA

Payments Strategy Director

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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Payments Team:

The Toast Payments teams are the hidden heroes and heroines of Toast. Your team ensures a restaurant can always perform the mission critical act of taking a payment from a guest, even in the middle of a power outage! As an integrated payment processor, Toast processes millions of dollars per day, and at the end of the day, makes sure that money gets to a restaurant’s bank account. 

Bready* to make a change?

We are looking for a Payments Strategy Director to join the Toast Payments team with a specific focus on payments pricing strategy. S/he will focus on all Toast Payments pricing and packaging initiatives for existing and new Payments products in partnership with Product Marketing, Product, Sales and Customer Success teams. S/he will develop a data-driven approach to execute Payments pricing optimization from planning and development, implementation to measurement and ongoing iteration. 

The role will have substantial leadership exposure. We are looking for driven candidates who crave impact, thrive in ambiguity, and want to experience a start-up in hyper-growth.

The Roll*:

  • Partner with Product Marketing, Product, Sales and Customer Success teams to design, develop and implement payments pricing and packaging initiatives and strategy
  • Become the Payments pricing market expert with a deep understanding of the Payments Processing industry
  • Develop, refine and report out on key performance indicators of Payments business as it relates to pricing and pricing strategy
  • Develop scalable processes to collect feedback directly from the field as well as the industry

Do you have the right Ingredients*?

  • 6+ years of experience in a similar role or consultancy; experience in the payment processing industry is required 
  • Ability to lead cross-functional initiatives and present business cases to leadership, including directly to the executive team
  • Not afraid to roll up your sleeves, pull at threads and be deep in the trenches when needed
  • Knowledge of SQL, Python, or R are a bonus
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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