We're on a quest to help people connect through pets.
Boston, MA

Merchandising Analytics Manager at Chewy (Greater Boston Area, MA)

| Greater Boston Area
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Our Opportunity:

Chewy’s mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Merchandising Analytics team is focused on utilizing data to understand and influence business actions to drive favorable financial performance and exceptional customer experience for our pet parents.   

As part of this mission, Chewy is looking for a passionate, data-driven Merchandising Analytics Manager to join our Merchandising Analytics Team based in Boston, MA. In this role, the Manager will directly support our Category Management Analytics function, with an emphasis on Promotions. They will be responsible for program managing promotional reporting including building and maintaining core reporting tools to drive continuous improvements in business decision making processes analyzing Merchandising data sets to address complex problems.

The ideal candidate demonstrates exemplary skills in analyzing large data sets, turning analyses into decision-oriented insights for senior leadership. This individual is also highly proficient in developing and executing cross-functional project plans while being able to operate with minimal direction from leadership.  The ideal candidate has proven experience creating metrics and dashboards related to pricing and/or promotions, financial and site metrics. 

What You'll Do:

  • Leverage large data sets to surface actionable insights that support Merchandising in making data driven decisions
  • Lead analyses on promotional effectiveness to evaluate financial performance, product assortment, site placement, and customer experience measures
  • Develop a centralized repository of insights on promotion performance and deliver recommendations to business partners for maximizing specific business outcomes
  • Program manage cross-functional analytics initiatives that require development of new data tables and fields, data products, and tools for both internal and external stakeholders
  • Partner with business intelligence team to prioritize and QA development of new data sources
  • Independently identify opportunities for application of advanced analytical solutions and models, ultimately deploying these solutions independently or with support from Business Analysts
  • Support Merchandising leadership in understanding and influencing business inputs to drive favorable outputs across customer experience and financial metrics
  • Gather business partner inputs to inform new data products and enhance existing reports
  • Mentor entry level business analysts

What You'll Need:

  • Bachelor’s degree in Math, Finance, Statistics, Economics, Information Management or a related degree with analytical or quantitative emphasis. 
  • Minimum of 5 years of directly transferrable work experience
  • Proficiency in SQL, Excel, and statistical analyses using R, SAS, etc.
  • Advanced data visualization skills using software such as Tableau, Power BI, etc.
  • Thorough understanding of Financial KPIs and P&L statement with proficiency in executing break-even analyses, NPV, and ROI analyses
  • High degree of proficiency with executing complex data analyses
  • Ability to independently manage cross-functional projects, delivering results on tight timelines
  • Strong understand of Ecommerce pricing and promotion KPIs
  • High degree of proficiency executing complex and large-scale data analyses across millions of records
  • Strong understanding of data warehousing and relational or columnar database structure
  • Proven experience delivering high quality results on tight timelines
  • Superior attention to detail and experience creating mechanisms to monitor data integrity
  • Ability to operate in ambiguous environments with speed and commitment to quality
  • Position may require travel


  • Masters or equivalent advanced academic degree
  • Modeling experience in pricing or promotions
  • Project Management Certification

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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