Manager, Data Operations

| Remote
Kyruus is dedicated to its mission to make healthcare work better for everyone by connecting people to the care they need. This role will be in our HealthSparq team as we work on simplifying the complex healthcare landscape. Together, we’ll improve the lives of our users by helping them to make better healthcare choices.

Here’s what that would mean for you in the Manager, Data Operations role.

Caring

  • You’ll execute on the mission and vision by ensuring the data processing, loading, and testing operations powering the HealthSparq product. This role ensures the quality and efficiency of the team’s work, partners with product-engineering to evolve the relevant systems and consults with clients as a subject matter expert (‘SME’) in the data arena.

Ownership

  • You’ll oversee operations of the HealthSparq data pipeline through ingest, process, load, transformation and testing of data. 
  • You’ll be responsible for the day-to-day successful delivery of the data operations service.
  • You’ll establish key metrics to monitor team and operational performance, identify opportunities for improvement, and develop and execute on improvement plans.
  • You’ll be responsible for defining and developing service level agreements (SLAs).
  • You’ll construct ETL processes, data reporting and visualization.
  • You’ll contribute to and support the company’s strategic initiatives through process improvement by planning, communicating, and encouraging teams and individuals to also contribute towards these objectives. 
  • You’ll respond to or direct the response of ad-hoc requests including analysis of results, including impacts to customer experience.
  • You’ll guide teams as they execute and monitor data processing, ensuring results meet established quality baselines. 
  • You’ll serve as a subject matter expert on the data operations, consulting with both internal and external stakeholders.

Respect: How You’ll Use Your Professional Skills

  • You’ll Use Your Professional Skills You’ll use your 8+ years’ experience in statistics with a strong educational background in healthcare fields to:
  • Effectively serve as a consultative partner and as a SME with internal and external stakeholders, providing insight into data processes and guidance on business rules.
  • Demonstrate application of program evaluation concepts and methodologies, with expertise in program effectiveness analysis, measurement and reporting.
  • Exhibit hands-on experience in healthcare claims and provider data.

  • You’ll use your management and leadership skills to: 
  • Participate with senior management to establish strategic goals, plans and objectives. 
  • You establish strong working relationships with internal and external customers, identifying long-term needs.
  • Effectively manage team members while developing and motivating your staff members to ensure a high level of performance, and overall achievement of established goals.

Empowerment: How You’ll Know You’re Succeeding

  • You understand advanced analytics (e.g., statistics, simulation, optimization) and methods such as time series analysis and longitudinal studies.
  • You consistently and effectively work with product-engineering teams to define enhancements to the data pipeline platform.

  • Where You’ll Go From Here
  • Individuals in the Manager, Data Operations role can move in a more linear career path to a Senior Manager Data Operations position (overseeing larger teams/complex data processing).
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.

Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

18 Tremont Street, Boston, MA 02108

An Insider's view of Kyruus

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

CTO

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Culture
Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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