Machine Learning Engineer

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Are you interested in changing the world of work? We’re building a world-class analytics team to apply data science to the soft side of how work gets done. We’re working hard, having fun, and making history; come join us! 
 
Workhuman is seeking a Machine Learning Engineer to join our Workhuman iQ team as a domain expert.  This role is responsible for developing infrastructures and platforms for a wide variety of NLP /AI and data analytics products. The person will work with data scientists and engineering teams to build products that uncover insights hidden in recognition moments across dozens of countries for our customers, the industry and our company.
 
The projects that our team work on are built from the ground up and we look for individuals who want to take ownership and implement solutions independently and thrive in a collaborative environment. Your work will be project-oriented, and you will often be responsible for bringing together the needs of data scientists, engineering team, product managers and other internal customers to provide viable solutions and communicating your thoughts effectively.

This position will report to the NLP Manager.

Main duties & responsibilities:

  • Work with Engineering and Architect teams to implement data pipeline on AWS  (including data collection, data pre-processing, data sampling and validation) for Workhuman data products
  • Partner and collaborate with Data Scientists to build large scale machine learning and deep learning models, as well as build training pipeline to facilitate the training of large-scale machine learning models for Workhuman AI products in production environment
  • Investigate and explore the latest deep learning tool kits and frameworks for integration purposes into our models
  • Implement processes to gather usage data generated from Workhuman AI products and build tools to facilitate performance analysis
  • Develop tools to facilitate data review and analysis

Required skills and experience:

  • Three to five years experience building and deploying Machine Learning and Deep learning models in production environment.
  • Understanding in model inferencing, monitoring, feedback loop and data capture in real time at scale
  • Three years of industry experience in software development, data engineering, or related field
  • Experience with and track record of building data pipeline for machine learning product
  • Strong knowledge of AWS (S3, EC2, GLUE)
  • Good in programming languages such as: Python, Spark, and Java
  • Production level experience with state-of-art machine learning framework such as: Tensorflow, Pytorch, Pandas, Scikit-learn, Keras, etc.  
  • Knowledge with web app development such as: database, REST API and cloud
  • Practical knowledge of data processing needs and trade-offs 
  • Comfortable handling a high volume of work daily 
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment 
  • Willingness to support several projects at one time, and to accept reprioritization as necessary 
  • Experience with process design and documentation 
  • Bachelor’s (or above) degree in software engineer, computer science, computer engineering, data engineering or other related field

Preferred skills:

  • Knowledge of AWS Sagemaker
  • Knowledge with the front-end languages such as: Javascript, HTML, React, or CSS
  • Experience with developing back end and front end of web applications for data analytics and business intelligence apps
  • Experience with working with large-scale of text data across languages
  • Understanding in model inferencing, monitoring, feedback loop and data capture in real time at scale
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
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    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

We're located on Crossing Boulevard, right off of Rt. 9 in Framingham. Our office is easily accessible from Rt. 9, Rt. 495, and Rt. 90.

An Insider's view of Workhuman

What's something quirky about your company?

I think there are numerous things that are quirky about our company, all of them great! This company stands out in having created a culture that values the human connection. We’ve created an atmosphere of promoting each other, of being each other’s biggest champions, and making sure we all thrive and develop into the best versions of ourselves.

Laury

Director, Workplace Experience

How do you collaborate with other teams in the company?

Collaboration is a core part of our team’s daily life; we work closely with everyone from Product Management and Engineering to Customer Success and Sales. With the teams split between Framingham and Dublin, we’re regularly using new tools with different teams to improve our ability to brainstorm and communicate user flows.

Adam

Director, Product Strategy

How has your career grown since starting at the company?

I started my business development role here with just 6 months of software sales experience. My manager knew my aspirations of becoming a Sales Exec. and helped me achieve this goal in less than 2 years. At Workhuman, not only are you given the technology to be successful, but you have amazing resources around you to grow professionally.

Bobby

Corporate Sales Executive

What unique initiatives do you have that encourage innovation?

These days, we are dealing with a variety of stresses and change is constant. One of the most powerful ways to align teams and help people reach their full potential is so simple and can be easily missed- recognize an employee for their contributions! That positive connection carries far beyond the moment it occurs.

Jason

SVP, Global Sales

What's the biggest problem your team is solving?

Workhuman is not only in the business of changing the future of work for other companies, we are already thriving in that state ourselves. It’s so exciting to join a group of brilliantly passionate employees who are genuine, kind, and grateful to each other and working together on our mission to bring others into this human movement.

Erica

People Analytics Consultant

What are Workhuman Perks + Benefits

Workhuman Benefits Overview

There are a lot of benefits to working human, but let’s start with the most meaningful. We value the whole human – not just what you bring to the office every day, but everything about you and who you are. Here, people are empowered to be themselves and do the best work of their lives.

Culture
Volunteer in local community
Employees are encouraged to plan and participate in philanthropic activities through the Workhuman Gives program. 8 hours of paid volunteer tour
Partners with nonprofits
Previous partnerships have included Catie's Closet, Girls Inc., Tech Gives Back, and the Department of Child and Family Services.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
President's club
Employee awards
Flexible work schedule
Workhuman encourages employees to find the work-life blend that meets their needs.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERGs are something we are very proud of! We have 5 ERGs running including: Parents at Workhuman, The Women's Network, SPARKLE (LGBTQIA+), Sustainability, and Diversity, Equity & Inclusion.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short term and long term disability benefits are available
Dental insurance
Vision insurance
Health insurance
Health insurance is provided by Blue Cross Blue Shield of MA and includes prescription drug coverage. Workhuman also provides deductible reimbursements via our health reimbursement arrangement.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Eligibility rules apply.
Company equity
RSU grant
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependant Day Care FSA Available
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workhuman also provides 4 weeks of leave for the secondary caretaker, or for adoption/foster.
Family medical leave
Adoption Assistance
Company sponsored family events
Workhuman hosts seasonal events where employees can invite their family members and children to attend.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to our compensation and benefit offerings, employees are able to fully immerse themselves into our product.

As superusers of our own social recognition platform, our employees are constantly being recognized for their efforts at work by their managers and company leaders, as well as their colleagues and peers. We celebrate success in the office and outside of the office with our Life Events tool, and our Conversations tool gives employees the ability to navigate their priorities and goals, give and receive feedback, and manage check team check ins.

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