Loss Prevention Analyst
THE ROLE: Loss Prevention Analyst
Reporting to the Manager of Operations, the Loss Prevention Analyst’s primary responsibility is the processing of customer orders in a time sensitive environment. The goal is to process all orders while eliminating instances of credit card fraud. Drawing from past work experiences in an online retail environment, the ideal candidate will adapt quickly to Rue La La customer processes and apply effective methods to minimize fraud loss.
What you’ll accomplish…
- Analyze transactions to determine risk of fraud and bad debt
- Manage a high volume of customer orders to fulfillment while extracting high risk transactions
- Research member account history to identify trends in fraudulent activity
- Providing support to the chargeback dispute and recovery process
- Assist in the research and help develop new technology solutions for gaining efficiencies in Loss Prevention.
There’s More…
THE RIGHT FIT:
You have…
•Bachelor degree in a Business-related field preferred; not required depending upon experience.
- Basic understanding of fraud detection and prevention
- Experience analyzing data and taking appropriate action based on investigative results
- Ability to multi-task as required
- Knowledge of MS Office, Word, Excel and Outlook
- Ability to work independently on special projects
Bonus points for…
- Experience in retail on-line services
ABOUT US:
Rue Gilt Groupe is the premier off-price e-commerce portfolio company, connecting more than 20 million members with coveted designers at an exceptional value. Two complementary brands, Rue La La and Gilt, utilize world-class merchandising, technology and marketing to strategically support our brand partners and inspire members daily. Our approach to retail brings excitement to online shopping and the best-in-class experience that today's customers demand.
This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.