Loss Prevention Analyst

Sorry, this job was removed at 4:08 p.m. (EST) on Wednesday, June 27, 2018
Find out who's hiring in Greater Boston Area.
See all Data + Analytics jobs in Greater Boston Area
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

THE ROLE: Loss Prevention Analyst

 Reporting to the Manager of Operations, the Loss Prevention Analyst’s primary responsibility is the processing of customer orders in a time sensitive environment. The goal is to process all orders while eliminating instances of credit card fraud. Drawing from past work experiences in an online retail environment, the ideal candidate will adapt quickly to Rue La La customer processes and apply effective methods to minimize fraud loss. 

 What you’ll accomplish…

  • Analyze transactions to determine risk of fraud and bad debt
  • Manage a high volume of customer orders to fulfillment while extracting high risk transactions
  • Research member account history to identify trends in fraudulent activity
  • Providing support to the chargeback dispute and recovery process
  • Assist in the research and help develop new technology solutions for gaining efficiencies in Loss Prevention.

 There’s More…

 THE RIGHT FIT:
You have…
•Bachelor degree in a Business-related field preferred; not required depending upon experience. 

  • Basic understanding of fraud detection and prevention
  • Experience analyzing data and taking appropriate action based on investigative results
  • Ability to multi-task as required
  • Knowledge of MS Office, Word, Excel and Outlook
  • Ability to work independently on special projects

 Bonus points for…

  • Experience in retail on-line services

 ABOUT US:

Rue La La combines world-class merchandising, technology and marketing to create the most engaging and satisfying online shopping experience available. Each day, 15+ million loyal Members turn to Rue La La for everything from women, men and children's apparel and accessories to home décor and exclusive experiences. Our approach to retail brings excitement to online shopping in a way that not only strategically supports our brand partners, but also inspires our Members daily. 

This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • NoSQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • NotionManagement
    • DocuSignCRM
    • SalesforceCRM
    • Salesforce Marketing CloudEmail
    • Media RadarLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

Our Boston office is located in between the Seaport District and South Boston in historic Fort Point Channel. We're in walking distance from the Broadway Red Line Stop with easy access to the commuter rail, including shuttle service to and from North and South Station.

An Insider's view of Rue Gilt Groupe

How would you describe the company’s work-life balance?

I really appreciate Rue Gilt Groupe’s work-life balance. Our marketing team norms include limiting lunchtime meetings and after-hours emails, so there’s a distinction between work and personal time. Additionally, RGG’s flexible time-off policy and Summer Fridays mean Associates can take vacation, sick, and personal days as they want or need to.

Cade

Senior Analyst, Digital Marketing

What does your typical day look like?

The Boston studio is an unparalleled experience as a studio. I’m infused daily with creative positive energy. It’s a special place where collaboration thrives. It’s fashion boot camp. We are a small, tight, passionate group collaborating daily to produce impactful imagery. As a studio photographer, I’m challenged to deliver and raise the bar.

Greg

Studio Photographer

How has your career grown since starting at the company?

Over the years, the flexibility to grow and learn at RGG has afforded me several opportunities to learn about blending data, strategy and consumer behaviors. My Rue Gilt Groupe journey has led me from retention marketing to analytics to growth marketing, and I picked up a whole set of new skills at every turn.

Neha

Director of Growth Marketing

How do your team's ideas influence the company's direction?

By figuring out how to make the consumer journey a better experience for our members, we can actually drive revenue and help grow the business. I love learning about our members and figuring out how to make them happy.

Kayla

Manager, Business Analytics

What is your vision for the company?

The reason I came here is that I believed in and loved the company’s vision and mission – and now I love it even more! The people here are our best asset, and we practice our values: Kind, Collaborative, Tenacious, Innovative, Passionate, and Empowered, every day to inspire each other to be the best we can at what we do!

Andrea

VP, European Luxury Fashion, Beauty, and Footwear Divisions

What are Rue Gilt Groupe Perks + Benefits

Rue Gilt Groupe Benefits Overview

- 25% Off Rue La La & Gilt plus 15% Shop Premium Outlets
- Free Shipping & Personal Concierge Assistance
- Pre-Tax Commuting Costs
- Referral Bonus
- Learn @ RGG, Robust Training Program
- Wellness
- Community Service Days + Company Wide Volunteer Day
- Hybrid Work Schedules
- Flexible Time Off & Summer Flex Hours
- Rewards & Recognition

Plus… Bagel Days, Free Coffee, In-Office & At-Home Events, Random Surprise And Delights, And Your Birthday Off!

Culture
Volunteer in local community
Partners with nonprofits
Rue Gilt Group has ongoing relationships with NAACP, American Nurses Foundation, BCRF, GLSEN, Project Glimmer and the Trevor Project. :
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Day off for your birthday
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
We are committed to fostering an inclusive environment where every associate has opportunity to learn, grow, and bring their full self to work.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Associates can participate in "Wellness Wednesday" which is a company wide physical activity at home or in a group.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
4 months fully paid!
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

More Jobs at Rue Gilt Groupe

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Rue Gilt GroupeFind similar jobs like this