Lead Data Scientist - Customer Experience
MassMutual's Data Science group is seeking an exceptional, highly motivated, and self-directed data scientist. In this role, you will perform data-driven research, problem solving, and algorithm development through the systematic application of mathematics, statistics, and computer science, as well as cutting edge data technologies. Results of this work manifest themselves in a variety of ways, including interactive visualizations, presentations, publications, web applications, predictive algorithms, and APIs.
This is an opportunity to join a high performing team with diverse backgrounds in applied math, computer science, and physics that have been tasked with developing, maintaining, and extracting knowledge from a strategic data asset. Our work revolves around studying fundamental and high impact business questions that directly impact the direction of the company and industry at large.
Overall Responsibility
Set strategy and assume a leadership role in the Customer Experience domain
Develop roadmaps for projects and services, data, and technology
Oversee operations of algorithm and system deployments
Partner with executive leadership to ensure alignment of data science initiatives and company strategy
Lead projects and research initiatives
Develop algorithms and predictive models, create prototype systems, visualizations, and web applications
Design and analyze experiments
Assemble data sets from disparate sources and analyze using appropriate quantitative methodologies, computational frameworks, and systems
Disseminate findings to non-technical audiences through a variety of media, including interactive visualizations, reports, and presentations
Mentor junior team members
Candidate Requirements
7+ years working with data and relevant computational frameworks and systems
7+ years developing probabilistic models and creating and using machine learning algorithms
Proficient level of understanding in the following areas and an expert in at least one: machine learning, probability and statistics, natural language processing, operations research
Exceptional problem solving skills and willingness to learn new concepts, methods, and technologies
Expert in data analysis using R or Python (numpy, scipy, matplotlib, scikit-learn, pandas, etc.) programming languages
Experience in database design and SQL
Experience using web services (S3, Spark, etc) and containers (Docker, Kubernetes)
Knowledge of web application tools (R Shiny, HTML/CSS/Javascript and web application frameworks) preferred
Ability to work in a highly collaborative environment
Outstanding written and verbal communication skills (publication history a plus)
Education - M.S. or Ph.D. in a quantitative discipline (Computer Science, Statistics, Applied Mathematics, Engineering, Physics, etc.) is required
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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.