Lead Channel Operations Analyst

| Hybrid
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Opportunity Description

We are building a great, disruptive software company and going after a $15b+ addressable market opportunity, and we are looking for a proven leader, accomplished channel executive and proven team of teams builder. Partner and channel program execution are a key element to our next phase of growth. The Rapid7 Partnering with Accountability, Consistency, and Transparency (PACT) program is designed to strengthen relationships with partners who are prepared to meet customer needs in a changing IT and security landscape.

Reporting directly to the Senior Manager of Channel Operations, you will have the opportunity to execute against the global channel strategy, designed to create equity, impact and residual growth around the world. This individual must thrive in a fast paced environment, be able to effectively manage multiple parallel processes, enjoy working with multiple stakeholders, and to support the mission as we move into the next phase of our journey. Working collaboratively with the channel sales leadership, sales, and customer success, this individual must thrive within an innovative and fast paced team.

Our culture centers around Meaningful Customer Partnerships and looks for our leaders to embrace our core values of Continuous Learning, Disciplined Risk Taking, Individual Excellence and Teamwork. A stellar candidate will not just understand these values, but embody them. Marrying their skills and experience with our unique culture, the Director of Global Channel Strategy & Operations has the chance to empowering a high performing team to the next level across multiple market segments including SMB, Medium Enterprise and Large Enterprise accounts.

Experience

  • The opportunity calls for a candidate with a track record of proven success in managing internal and external partners, in a fast paced, growth driven environment.
  • This person must be a proven self starter, with strong accountability for the development and execution of critical programs, able to build relationships across all levels, internally and externally, with new and existing partners to define and execute opportunities for mutual business growth.
  • 3-5 years of channel or channel/sales operations experience
  • Prior direct or indirect selling experience is a plus
  • A proven history of successfully supporting channel partner programs in the software industry, with SaaS software background a plus
  • Operational experience in managing contracts, channel marketing, KPIs and Analytics
  • Success in deploying channel specific technology to simplify the channel selling process, and to add value to our channel relationships
  • Strong communication and presentation skills to deliver Rapid7 solution value messaging at events, trade shows and partner business reviews
  • Experience in the Security, Cloud, or IT ecosystem beneficial

Rapid7

Rapid7 is trusted by IT and security professionals around the world to manage risk, simplify IT complexity, and drive innovation. Rapid7 analytics transform today’s vast amounts of security and IT data into the answers needed to securely develop and operate sophisticated IT networks and applications. Rapid7 research, technology, and services drive vulnerability management, penetration testing, application security, incident detection and response, and log management for more than 7,000 organizations across more than 120 countries, including 39% of the Fortune 1000. Rapidly approaching 1,200+ employees, more than $200m in revenue with 30% YoY growth, Rapid7 has been acclaimed as a best place to work.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

How has your career grown since starting at the company?

Ive been on many teams in my time at Rapid7 and they have certainly “grown” from a size perspective, but more importantly, they all evolved with the changing times and needs. Some of the teams I was on were critical for our sales grown in an emerging market and though they no longer exist by name, I can see the tangible impact we made.

Sarah

Manager, Commercial Sales

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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