Head of Data Science, Insights and Analytics

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Join an agile team changing the face of cyber security.

Be part of a progressive, open and inclusive workplace, where different opinions and beliefs are valued.

We’re growing at an exceptional rate and are looking for people to share in our exciting future.


About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs


Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 100 employees in our Bristol HQ and announced funding of more than $45 million. Our technology is already helping over 100 enterprises, including security teams at KPMG, Sophos and the NHS, while around 2,500 labs are completed every single day.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity

We're looking for a hands on, passionate Data person to Head our Data Science, Insights and Analytics team. You will lead by example in the delivery of crucial data-driven insights for our customers; servicing the internal business intelligence needs of the wider business; and discovering new opportunities for innovative uses of our data.

Reporting to the Chief Product Officer, you will take charge of the existing team and  responsibility for data science, insight and analytics across the whole of Immersive Labs.  You will drive a data culture in the wider organisation and be the authority for all things data.  You will be responsible for our Looker/Snowflake/DBT/Stitch data warehouse and analytics solution ensuring it delivers for the needs of the business by maintaining data quality, speed of service, relevance and accuracy of insights produced.

As a Data Scientist, you will be excited to get hold of the datasets covering how our users solve the cyber security challenges we set in our labs. These millions of data points are ready for a passionate and innovative Head of Data to demonstrate what is possible and in turn, drive wider product innovation.

As a Data Analyst, you will support the business and management intelligence needed by our customers and internal stakeholders uncovering and delivering further insight.


Your main responsibilities:

  • Own the vision, strategy and roadmap for data across the business
  • Develop and enhance the data architecture in partnership with Engineering and Product
  • Provide leadership, direction and management to the data team
  • Provide Data analytics services for Customer Success, Sales, UX and Product teams
  • Work collaboratively with Product to deliver customer insights within the platform

To be successful:

  • You will LOVE data with an insatiable thirst for generating actionable insights for both internal and customer use
  • Be a credible data person with expertise in implementing data strategies in high growth tech businesses
  • A motivational, inspiring and supportive leader who can get the best out of their team and be hands on with the data.
  • A clear communicator who is as able to analyse millions of rows of data and extract the key insights needed by your customers.
  • Be collaborative and know how to delicately balance the competing needs of Product, service and innovation

You will additionally have skills in most of the following:

  • Expertise with applied statistics and machine learning techniques
  • Practical knowledge of our Data stack (Looker / Snowflake / DBT / Stitch)
  • Good Python, R, SQL, Excel skills
  • Rapid prototyping, Lean and Agile methodologies
  • Ability to work across the business to translate issues into potential analytics solutions
  • Excellent Data visualisation and presentation techniques

What Immersive Labs offers:

  • We offer an extensive range of benefits, including enhanced parental leave, mindfulness groups, critical illness cover and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Informal or formal flexible working options, e.g. flexible start and finish times
  • This is a remote role with monthly visits to Bristol getting to the office is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer a season ticket loan and have a cycle to work scheme.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.

Find out more at https://www.immersivelabs.com/company/careers


Level up your career with Immersive Labs. Apply now!


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • typescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • SagaLibraries
    • Apollo Libraries
    • Ruby on RailsFrameworks
    • SeleniumFrameworks
    • JestFrameworks
    • EnzymeFrameworks
    • MySQLDatabases
    • RedisDatabases
    • GraphQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM

Location

One block from the Green Line, two blocks from Back Bay Station, close to 90 and 93, and a few steps from a bike share station.

An Insider's view of Immersive Labs

What’s the vibe like in the office?

The unique thing about being in our office is that we are a tightknit team working in a collaborative space. It has that true start-up feeling. We've all grown so close in such a short amount of time. At the end of the day, you can feel that everyone is truly invested in working towards the ultimate goal. Growing our company!

Jasmine

Strategic Account Manager

How do you collaborate with other teams in the company?

I'm lucky because I get to work with all the teams here at Immersive Labs. Sales, finance, legal, talent, marketing, you name it. I'm currently working with the talent team who sits in the UK, to build out our US headquarters. The goal is to ensure we are hiring really smart individuals in Boston with our core values.

Morgan

Executive Assistant

How has your career grown since starting at the company?

IL has given me the opportunity to work on projects with varying specialties. This has given me skills in every aspect of Cyber Security. The most exciting is analyzing malware and exploits - all day, everyday! IL keeps me completely up to date in the industry & encourages me to explore all avenues.

Ben

Senior Content Engineer

How do you make yourself accessible to the rest of the team?

Being accessible is even more important in these unusual times. So how do you create an "open-door policy" while being remote? I changed one aspect of my team interaction. I transferred ownership of my 1x1s to the individuals - which means, they control the meeting agenda, content, and tone. Also, I always end with "What can I do for you?"

Stuti

VP, Customer Success

How does the company support your career growth?

Immersive Labs has been a major step forward in my career. Joining a rapidly growing startup like Immersive offers more opportunity than an established company. I've already had the chance to take a leadership position as we expand into the US market and at no point have I felt discouraged in sharing my opinions even to our CEO.

Harry

Strategic Account Manager

What are Immersive Labs Perks + Benefits

Immersive Labs Benefits Overview

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent. Here’s how
we will empower and enable you to thrive, both in and out of work

Alongside a competitive salary, 25 days holiday + federal days, 401(k) contributions, and free snacks and drinks, we offer a wide range of great perks with more coming every month.

Check out our summary of benefits here: https://immersivelabs.com/wp-content/uploads/2019/10/US-Benefits-Summar…

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A Health Care Flexible Spending Account (HC FSA) and Dependent Daycase Flexible Spending Account (DC FSA) covering over 500 services.
Disability Insurance
Should you have a long-term disability following an accident or injury, our LTD insurance is designed to look after you by covering a percentage of your salary until retirement.
Dental Benefits
Several dental plans available, offering in-and out-of-network benefits for an annual fee of as little as $50 and $150, respectively
Vision Benefits
Four carefully selected voluntary vision plans to meet your eye care needs
Health Insurance Benefits
You will gain access to a number of United Healthcare plans designed to cover you and your immediate dependents, with several voluntary options so you can build a plan to suit you.
Life Insurance
Basic life insurance and Accidental Death and Dismemberment (ADD) insurance with the option of further voluntary cover if you need it.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
We have TriNet’s 401 (k) plan, provided by Transamerica where we will make a safe harbor matching contribution equal to 100% of the first 5% of eligible pay that you contribute to the plan.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Our competitive parental leave package allows you to take the time to introduce your little one/s to the world.
Flexible Work Schedule
Immersive Labs provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Adoption Assistance
We have an enhanced adoption policy to support you with the new family addition.
Vacation & Time Off Benefits
Generous PTO
Everyone needs a break, so you will receive 172.5 hours of paid time off, as well as nine federal holidays and the day after Thanksgiving off.
Paid Volunteer Time
Our employees receive 7.5 hours per year of paid volunteer time.
Sabbatical
Enjoy an extra four weeks of holiday following four years of service, with our paid sabbatical.
Paid Holidays
Paid Sick Days
No one chooses to get sick, which is why our paid sick leave is front-loaded and starts from day one.
Perks & Discounts
Casual Dress
Commuter Benefits
Our commuting benefits cover bus and subway services, so your commute doesn’t feel like another job. Interest free travel loans to employees wishing to purchase a new bike or annual subway pass.
Company Outings
You’ll celebrate your hard work with a company-sponsored party each quarter, because we celebrate success in style.
Stocked Kitchen
Our office benefits are designed to make every workday great. These include coffee, teas, water, soft drinks, free fruit, and Friday afternoon drinks to end your week in style
Happy Hours
Friday afternoon drinks to end your week in style.
Professional Development Benefits
Job Training & Conferences
You’ll get $250 per year to learn a new skill of your choosing under our Learn Anything benefit. Alternatively, employees have the option to put this allowance towards a mental wellness service.
Diversity Program
Promote from within
Mentorship program
Your professional development is important to us; that’s why we support your career goals through regular feedback and coaching.
Continuing Education stipend
Education is important too, which is why we have invested a significant amount of time and money in sponsoring Immersers’ further education.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent.

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