Company Description

As the industry leader in compensation data and technology, Payscale helps organizations #getpayright. Payscale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, Payscale empowers HR to price jobs and adjust compensation to reflect real-time changes in the market — all on one trusted data platform. With Payscale’s Adaptive Compensation Advantage, teams operate with efficiency, focused on outcomes rather than manual data management. To learn how companies like The Washington Post, Perry Ellis International, United Healthcare and The New York Times rely on PayScale to attract and retain top talent, motivate and engage employees and plan their future workforce, visit payscale.com.

Job Description

Job Description:

What We Do: The Sales Operations team is a crucial part of the Revenue Org. We help our sales teams drive revenue more efficiently through streamlined processes and clear data.

What You Do: The Deal Desk Analyst processes request through a shared inbox and through queues in Salesforce to create and send order forms and contracts for the Sales and Renewals teams.

Day-in-the-Life: As a Deal Desk Analyst, a typical day may include the following…

• Processing requests via email and Salesforce queues to update the language or formatting on an order form within SLAs.
• Coordinating with Finance or Legal to approve a non-standard request.
• Creating and updating quotes in Salesforce CPQ
• Sending clean copies of contracts for signature via DocuSign

First Year in Role:

• Month 3: Within 3 months, you will have a working understanding of quoting in Salesforce CPQ and how to apply our approval matrix for non-standard terms.
• Month 6: Within 6 months, you will be able to handle nearly all requests self-sufficiently.
• Month 12: Within 12 months, you will be recommending and implementing process improvements for the team.

Qualifications:

Experience:

• 2+ years in a sales support, contracting, or deal desk role
• Experience with Salesforce and SaaS accounting principles, a plus!

Skills:

• Organization to keep up with multiple open requests while waiting for responses
• Prioritization when everything feels urgent, such as end of quarter
• Effective communication across various departments and levels in the organization

Tools:

• Salesforce, especially CPQ
• Microsoft Word
• AdobeAcrobat
• DocuSign, or similar tool

Benefits & Perks – The Highlights:

All around awesome culture where together we strive to:

• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team

As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:

• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!

Our more standard benefits include:

• Flexible Paid Time Off program – most employees average around 3 weeks per year
• 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match

Equal Opportunity Employer: We embrace equal employment opportunity.

Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

Additional Information

All your information will be kept confidential according to EEO guidelines.