Data Science Chapter Lead at Vistaprint

| Greater Boston Area
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ABOUT VISTAPRINT

We are Vistaprint, a member of the Cimpress family (NASDAQ: CMPR), the world leader for mass-customized marketing products, serving almost 20 million small and medium sized businesses locally in 20+ countries. Working across the globe in a truly international team, we are shaping the digital revolution in printing and mass customization. Over the past 25 years, we grew from startup to $2.75 billion in annual revenue and are confident that we still have a huge, multi-year growth opportunity ahead of us. Our confidence is driven by two primary factors: firstly, ~80% of the market segment for small businesses’ marketing materials is still served through traditional offline channels, often lacking the convenience and cost advantages from greater scale that we can offer our customers. Secondly, there is a significant opportunity to accelerate our activity in adjacent product segments such as packaging, apparel, signage, or corporate line of business accounts. We are a profitable business with an entrepreneurial mindset, and throughout our history we have proven our commitment to investing for long-term horizons.

Since our inception, Vistaprint has sought to disrupt our market and to build a transformational and enduring business. Over the past 20 years, we’ have reinvented ourselves frequently in service of this mission. Change is in our DNA.

 

OPPORTUNITY

It is an exciting time to join Vistaprint as our founder, Robert Keane, recently stepped back in to lead Vistaprint as CEO and, is building out a new executive team. Together with all employees, we are renewing the company’s focus on delighting customers, fostering an entrepreneurial culture and accelerating our world-class capabilities.

We have a tremendous opportunity in front of us. Vistaprint’s vision of helping small business owners live their dreams is exciting and inspirational. In order to capitalize on our opportunity, we have embarked on a transformation journey to deliver “jaw-dropping customer value”. This transformation journey will lead us to achieve world-class technology, services, and innovation, and create an environment where our team members are inspired and enabled to do their best work.  

 

Winning big in Data and Analytics is among our key priorities. Therefore, we recently hired a Chief Data Officer and are building the respective organization. Mission of this newly established team is to transform Vistaprint with industry-leading data products into one of the world’s most iconic Data and Analytics (DnA)-driven companies. We do this to

  • Enable jaw-dropping, seamless, and fully personalized customer experience
  • Fuel profitable growth with analytics capabilities across our entire value chain
  • Attract and retain top notch data science, analytics, and business-translator talent.

The newly established CDO organization will consist of cross-functional product teams that sit in 5 domains (pricing/promotion/personalization, channel platform/digital advertising, core business/customer modeling, manufacturing/supply chain, E2E customer experience). Next to the domains, there are chapters with specialized talent that works for the product teams. One of this chapters is Data Science, where we are recruiting for the chapter lead.

To enable top-notch data science and analytics capabilities, we have made major multi-year investments in a cloud-based, service-oriented and data-rich technology platform. The new platform has already launched in one country and will be rolled out across Europe during 2020, unlocking significant capability and hence, opportunity for growth.

 

POSITION SUMMARY

In support of this transformation, we are hiring for a newly created Data Science Chapter Lead position who will manage a team of data scientists responsible for the overarching goals of (i) developing best-in-class models and algorithms to create new data products and/or improve existing ones and (ii) establishing a data science community within Vistaprint, to foster exchange between various data capability chapters.

 

KEY RELATIONSHIPS

 

Reports to

Sebastian Klapdor, EVP and Chief Data Officer

(member of the Vistaprint Executive Team)

 

Direct reports

 

All members of Data Science chapter (currently ~10 people to be ramped up to 50 in the next 24 months).

 

Other key relationships

 

CDO Domain and Chapter Leads

Vistaprint Executive Team

 

 

KEY RESPONSIBILITIES

Directly reporting to the Chief Data Officer and as member of the CDO leadership team, the Data Science Chapter Lead will take a core role in Vistaprint’s transformation towards a highly data-driven organization by leading a team of data scientists deploying best-in-class models and algorithms. Besides fostering exchange between the various data capability chapters by establishing a data science community within Vistaprint, the Data Science Chapter Lead is steering the development of both new data products and new methodologies applied to existing products.  As the Data Science Chapter Lead, he/she will be responsible for:

  • Shaping the initial growth of Data Science at Vistaprint through recruiting, staffing, training and retention of the Data Science Chapter team
  • Setting up a data science community within Vistaprint, allowing knowledge transfer between all data capability chapters
  • Working closely with colleagues from other data capability chapters to facilitate data exploration and fast prototyping
  • Building and leading a data science innovation lab for early stage idea exploration and testing jointly with business stakeholders
  • Developing complex models and algorithms that drive innovation throughout the organization, such as state-of-the-art dynamic pricing models
  • Prototype to production:
    • Designing, developing and implementing product prototypes that are piloted and converted to products the use of which is institutionalized within the business
    • Working closely with the business to collect feedback, incorporating in the product, as well as maintaining and improving its functionality over time
  • In conjunction with other stakeholders, establish an end to end Data Science technology platform to enable rapid prototyping, smooth delivery to production (including data processing), and agile improvement of models once in production
  • Establishing a data science “brand” for Vistaprint in relevant Data Science communities
     

DESIRED OUTCOMES

  • Acquisition and retention of ~50 data scientists over the next 24 months
  • Adoption of leading data science practices incl. CICD, model lifecycle management, quality assurance
  • Fostering a healthy Data Science culture driven by agile practices and business value


IDEAL EXPERIENCE

  • MSc/PhD in computer science, statistics, or operations research or related technical discipline (e.g. math, physics)
  • Certifications in statistics, data mining and machine learning a plus
  • 5+ years of experience in a management role with direct people leadership
  • 10+ years of experience in a data science related field (e.g., machine learning, optimization, statistics): exceptional track record of developing analytical models in a wide range of situations and with varying levels of data architecture / availability
  • Familiarity with latest Data Science, Analytics and Technology trends and their impact on business strategies and operations
  • Deep knowledge in relevant application domains for e-commerce and manufacturing (e.g., personalization, attribution modeling, programmatic advertising)
  • Strong understanding of statistics, structured and unstructured data analysis, predictive modeling techniques and good command of emerging methodologies like Artificial Intelligence
  • Recognized thought leader and innovator in the development of new tools, methodologies and problem solving approaches
  • Articulate, persuasive, communicator. Commands the room, handles executive and difficult audiences well. Skilled at defining, motivating and driving change at executive levels and across the broader community of stakeholders.

 

LEADERSHIP CAPABILITIES

 

  • Driving Results: an excellent understanding of costs and benefits and an ability to use that understanding to prioritize activities. 
  • Customer Mindset: Ideally brings experience in serving and innovating on behalf of small business customers
  • Driving Change: Highly trusted individual; excellent communication and interpersonal skills; experience with change management to help change mindsets and behaviors across the organization
  • Building Capability:
    • Self-starter, hands-on entrepreneurial mindset; comfortable to take controlled risks and drive experimentation and learning
    • Ability to scale and devise processes that support fast, decentralized decision making
  • Leading People: Confident, engaging people leader, able to communicate a vision and bring people along on the journey
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Our Boston office (One Lincoln St) is two blocks from S.Station and offers stunning views. In Waltham we have free parking and fitness facilities.

An Insider's view of Vistaprint

How would you describe the company’s work-life balance?

I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities.

Adam Lawless

North American Public Relations Lead

How do you collaborate with other teams in the company?

Every day brings new opportunities to collaborate with colleagues around the world. Technology enables us to overcome the distance - it’s not uncommon to see monitors with multiple locations dialed in, collaborating through shared documents and smart boards. Not only are we solving complex problems but we are growing and learning from each other.

Jennifer Hansen

Director, Analytics

How does the company support your career growth?

With a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Andrew Holmes

Sr. Analyst

How do your team's ideas influence the company's direction?

Our tribe and squad structure gives the technology teams autonomy to determine their own roadmaps and how they will achieve their goals using innovative strategies. We work backwards from customer outcomes and experiences to drive our roadmaps. We are a community of builders creating the next generation of ecommerce in mass customization a reality

Veronica McCarthy

VP, Technology

What is your vision for the company?

My vision as CDO is to transform Vistaprint into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vistaprint Perks + Benefits

Vistaprint Benefits Overview

Vistaprint strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in Local Community
Two days per year where team members can volunteer at a charity of their choice
Eat Lunch Together
Diversity
Documented Equal Pay Policy
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vistaprint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Short-term Disability insurance covers 100% of annual salary
Dental Benefits
Our dental plan covers up to $2000 per member/ year
Vision Benefits
The vision benefits plan covers $175 for glasses/year
Health Insurance Benefits
Vistaprint offers 3 seperate health plan options through Bluecross Blueshield of MA
Life Insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet Insurance
employees have the option to pick up discounted pet insurance through Nationwide
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vistaprints 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Vistaprint provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Match Charitable Contributions
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Child Care Benefits
Vistaprint provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vistaprint also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Vistaprint provides employees with a flexible work schedule that includes Flexible start and end times.
Company-Sponsored Family Events
Vistaprint sponsors an annual take you child to work day which is a highlight for employees and their families.
Vacation & Time Off Benefits
Generous PTO
Vistaprint employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on twice per month.
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Vistaprint has a fully stocked kitchen including unlimited snacks, coffee, tea and soft drinks.
Some Meals Provided
We provide free breakfast on Friday. Employees get free lunch every second Wednesday.
Happy Hours
Happy hours are hosted Once every two weeks.
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
BCBSMA members are eligible for upto $150 reimbursed annually.
Professional Development Benefits
Job Training & Conferences
Vistaprint offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?