Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $53 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it!

About the role:
Our Data Operations team is looking to bring on an experienced Data Operations Manager to manage the Data Ops team. We see massive growth in our future and would love for you to be a part of it! You will partner with customers, data vendors and several internal teams and manage the class data operations team which supports the industry leading data platform which is built on highly scalable, flexible and resilient cloud architectures. As a trusted customer advocate, you will have the opportunity to guide a client’s successful adoption of Abacus’s core data management offerings

Responsibilities:

• Coordinate and collect data from vendors, clients and run the ingestions through the connectors to the abacus platform as per the agreed SLAs.
• Monitor the data trends, quality and ensure the quality data are loaded.
• Streamline the process and enable efficiency across the team.
• Implement and oversee the quality assurance process
• Produce client and internal management reports
• Frontend Abacus data ops team with clients.
• Triage the issues and escalations between clients and internal teams
• Perform data analysis and troubleshooting.
• Identify the automation areas and enhance.
• Manage abacus and vendor resources.
• Conduct performance review for the team
• Foster dynamic, high performance and collaborative culture.

What you bring to the Abacus Team:

• 5+ years managing data management or operations team.
• Understanding and passion for healthcare data and systems – including payer, provider, and integration partners.
• Strong understanding of data management and data operation principles.
• Strong project management skills
• Experience writing queries, performing data analysis, data profiling and reporting.
• Experience managing large volume of data
• Ability to communicate with technical and non-technical stakeholders

We’re already intrigued but would love experience with:

• Experience working with AWS platform.
• Understanding or experience working for a cloud-based data management provider to large healthcare clients.
• Working with global delivery teams and vendors.

Equal Opportunity Employer:
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams, and as such provide equal employment opportunities to all employees and applicants for employment. As well as prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.