Compliance Analyst

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*Due to COVID-19 we are working 100% remotely, this includes the hiring process. When it is safe to do so, we will return to a hybrid of onsite and remote work for some positions.


Why This Role Is Important To Arcadia


The role of the Compliance Analyst is to ensure that Arcadia is conducting its business in full compliance with all state and federal healthcare laws and regulations, as well as professional standards, accepted business practices, and internal requirements. The Analyst will also work to ensure full compliance with SOC 2, ISO 27001, and HITRUST Certification Requirements.

 

The Compliance Analyst will work as a member of the Information Security team. This role will partner with teams throughout the company to ensure that technical security requirements are aligned with compliance requirements and are consistently implemented.



What success looks like...

In 3 months

· Evaluated and understood state of compliance within the organization and its regulatory obligations

· Developed an understanding of the organization’s business model and how (and where) state and federal regulations govern it

· Responded to compliance and security assessments accurately reflecting the organization’s control structure


In 6 months

· Beginning to track and keep up-to-date all customer compliance requirements

· Participate in compliance audits and work directly with auditors to provide artifacts and explain compliance program

· Assist in responding to privacy-related incidents


In 12 months

· Perform all aspects of job details confidently and independently, with minimal supervision



What You'll Be Doing

  • Supporting the Senior Director of Information Security & Compliance with ongoing compliance efforts related to SOC 2, ISO 27001 and HITRUST Certification along with general state and federal healthcare, privacy and security requirements
  • Ensuring compliance with HIPAA Law, Healthcare IT, Medicare, and Medicaid requirements
  • Ensuring compliance with Federal and State regulations and policies as they relate to healthcare privacy and security
  • Creating/revising applicable company healthcare policies
  • Regularly reviewing policies and procedures to ensure ongoing compliance
  • Supporting the Operations, Engineering, Production Support, and Technical Implementation teams by providing the necessary compliance expertise required to ensure that applications and infrastructure are implemented in accordance with company compliance objectives
  • Ensuring that Arcadia’s infrastructure and applications meet Arcadia’s security and privacy compliance objectives (as outlined in Policies and Procedures)
  • Maintaining a matrix of client compliance requirements and performing regular compliance reviews
  • Monitoring the implementation of any prescribed corrective actions resulting from client assessments
  • Supporting the completion of privacy/security assessments and annual audits for customers/prospective customers
  • Supporting annual compliance audits (HITRUST, ISO and SOC 2) and customer assessments (and the preparation for both)
  • Producing as required, any compliance metrics reports for the Information Security Officer (ISO), Senior Director of Information Security & Compliance and any other stakeholders or privacy/security steering committees prescribed
  • Responding to requests for consultation or other inquiries from staff and provide compliance advice as required
  • Supporting any requests for information by any external authoritative agencies as required (e.g., assessors, auditors, investigators, etc.)
  • Providing any requested input for the ongoing maturation and development of the compliance and governance strategies necessary to support the business planning process
  • Maintain currency and expertise with emerging trends in compliance and governance standards and technologies (both internal and external)

What You’ll Bring

  • Good working knowledge of compliance as it relates to healthcare privacy and security, governance, and risk concepts and practices
  • At least 2-3 years of healthcare compliance experience
  • Background in healthcare technology, EHR implementation and healthcare compliance
  • Strong understanding with HIPAA Law, Medicare and Medicaid
  • Ability to work independently
  • Advanced computer skills and excellent written and oral communication skills

What You'll Get

  • Opportunity to be a part of a mission driven organization focused on helping provider organizations change the way they provide care to their patients
  • Chance to be surrounded by a team of extremely talented and dedicated individuals driven to succeed
  • Competitive compensation
  • Amazing benefits including unlimited FTO

About Arcadia

Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.


This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • HadoopDatabases
    • SQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our new corporate headquarters is located in Downtown Boston, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

Flexible working options, hybrid teams, and unlimited vacations are only a few of the incredible benefits you'll get at Arcadia. As a leader in HealthIT and data, we're making a mark on the standards of work-life balance. Take a look at some of the incredible perks of being an Arcadian.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer biweekly Yoga and guided cardio workout sessions as well as have a Fitness and Fun video library with prior classes for reference.
Mental health benefits
We have an EAP (Employee Assistance Program) in place and an ongoing webinars focusing on mental health, coping with COVID, and emotional well-being.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
We work with all of our employees to ensure they have an functional and comfortable home office with a focus on ergonomics.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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