Business Operations Analyst, Systems

| Watertown
At Markforged, we are on a mission to unlock the next 10x innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in over 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.
The goal of the Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. The business operations team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

The Business Operations Analyst position will focus on systems integrations and data & process tools to support the Go to Market organization.

You will:

  • Implement processes for new systems (such as a new ERP), document use cases, and test system integration
  • Support and iterate upon Go to Market tools, such as ROI calculators
  • Maintain operational budgets
  • Proactively develop reports and metrics to examine the health of the business, and rally cross-functional teams to act on insights
  • Build new processes and workflows for internal teams
  • Identify risks and issues that may impact the success of new projects from all points of view
  • Help create consistency and uniformity around how we manage and measure KPIs across the Go to Market organization
  • Own special projects as needed

We're looking for people who:

  • Raw smarts: business and practical common sense and intellect
  • Advanced analytical skills - expert in Excel, other programming languages (SQL, R, etc.) a plus
  • ERP integration or prior system integration experience a plus
  • Excellent communication skills, written and verbal
  • Experience handling sensitive information (budgets, etc.)
  • Knowledge of Salesforce as System Administrator a plus
  • Acute attention to detail
  • Roll-up your sleeves attitude
  • Team player that works collaboratively with others
  • Strong academic background. Degrees in finance, economics, business, or equivalent experience preferred
  • Minimum of 3-5 years experience in finance, business management, consulting, or sales operations
  • Start-up experience a plus

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.

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Location

85 School Street, Watertown, MA 02472
85 School Street, Watertown, MA 02472

Insider's spotlight

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

A typical day at Markforged is exciting. I work with different teams across the organization on a wide array of projects. Each new day brings a unique set of challenges, and we pride ourselves in repeatedly coming up with effective solutions to the challenges that arise.

Ibraheem

Project Manager

How has your career grown since starting at the company?

I started at Markforged on the Solutions team. After taking the initiative to learn, attend trade shows, and help with training sessions, the growth of the applications team allowed me to graduate to the role of an Application Engineer. Markforged has continuously allowed me to use my increasing expertise and skill set to grow my career.

Michelle

Application Engineer

What are Markforged Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
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