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Business Intelligence Specialist

| Greater Boston Area

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

We, at Flywire, are looking for a smart, analytical thinker who’s excited to empower data-driven decision making at an exciting and fast-growing organization! As Business Intelligence Specialist, you will work within the Data Analytics team to design, develop, and maintain our business intelligence reporting tool, Looker. Much more than just building reports, you will be counted on to understand the business needs of various teams throughout the organization and be able to tailor an experience for them that empowers them to do their work with maximum efficiency and efficacy. We are at a very important and exciting time for our organization, and getting the right insight to the right stakeholders on time will be a key to our ongoing success.

With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and as a member of the Product & Analytics team, you will help accelerate Flywire across the globe!

Key responsibilities:

  • Own the design and development of the LookML architecture behind our Looker platform and ensure that data models are highly performant and flexible to future organization needs
  • Provide technical recommendations to the data engineering team in building and improving our Analytical Data Warehouse
  • Develop data pipelines that report on organizational key performance indicators with minimum latency
  • Provide training and support to other Flywire teams on our BI tools to drive their decision making
  • Lead analytical consulting engagements within Flywire teams, including Product, Finance, Marketing, etc.

Minimum skills and qualifications: 

  • BS in Computer Science, Mathematics, or related field
  • 5+ years of experience in data science/data analytics or related work
  • Proven ability to translate business questions into easily digestible reports and visualizations
  • Experience in development with Looker business intelligence software (candidates with exceptional experience with other BI tools may also be considered)
  • Experience in BigQuery or Redshift development and optimization (experience in both is preferred)
  • Experience leading and managing an organization's Business Intelligence solutions
  • Experience in building data extraction and manipulation scripts in Python and/or R
  • Strong communication skills: You can make even the most complex data easy to comprehend
  • Demonstrated ability of building batch and streaming data applications
  • Practical understanding of classification, regression, and other statistical methods
  • Proven track record of using Looker API to drive insights into applications like Salesforce, Zendesk etc.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our office is conveniently located next to the Park Street train stop and overlooks the Boston Common with views of the State House.

An Insider's view of Flywire

How would you describe the company’s work-life balance?

This is a team that has fun and gets the job done. Flexible schedules and generous PTO are huge factors, but Flywire goes beyond that by fostering a fun, family-friendly environment. I love working in an atmosphere where work and friends and family seem to all blend together.

Taylor

Talent Acquisition Specialist

How does the company support your career growth?

The exposure Flywire gives to all sectors of the business has made the most valuable impact on my career. Working cross-functionally with Flymates from other teams and other countries allowed me to broaden my scope and expand my skills. You learn to be agile and to adapt quickly to change, which has made me a better version of myself as a worker.

Rachel

Program Manager-Global Partnerships

How do you empower your team to be more creative?

With the many different personalities and styles on my Team, I don’t employ a template for building or maintaining relationships with our partner schools. This 'thinking outside of the box’ approach allows for innovation, imagination, and resourcefulness. As a result, our message is consistent but the delivery is unique and personalized.

Jim

Relationship Management Lead - East

What’s the vibe like in the office?

The vibe in the Boston office is ‘work hard, play hard.’ Boston Flymates are extremely passionate about what they do and what they represent, which for me as a relatively new Flymate is so motivating and inspiring. I’ve never worked at a place where its people were so welcoming and always eager to help in any way they can!

Yen

Customer Success Associate

What are Flywire Perks + Benefits

Flywire Benefits Overview

Flywire is proud to be one of Built In Boston's 100 Best Places to Work.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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