Business Intelligence Manager

| Waltham
A bit about us:
We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.
That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly.
We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.
A bit about the role:
The Business Intelligence Manager within the Operations Performance group drives strategic and tactical decision-making by providing critical data to internal business leaders across the organization. The Business Intelligence Manager partners with these leaders to explicitly and clearly lay out effective reporting approaches and metrics for assessing key business issues and ongoing operations. The Business Intelligence Manager, with Technology and Data Science, plays a key role in the strategic design and implementation of Devoted’s data systems and BI platform(s). The ideal candidate has strong business and technical acumen, as well as great problem solving, communication, and mentoring and management skills.

Responsibilities will include:

  • Collaborate with business leaders across the organization (e.g., Service, Enrollment, Clinical/UM, Claims, Network Management, Medicare Programs, Finance) to understand and help define ongoing and ad-hoc reporting needs that will result in actionable insights that accelerate progress toward improved outcomes
  • Liaise with technology to strategize on and lay out core requirements for data storage/ management and analytic interface(s)
  • Intake, prioritize, and manage incoming requests from business leaders
  • Assist in developing Devoted’s data architecture strategy
  • Mentor, develop, and manage team of analysts
  • Continuously promote data-driven decision-making and actively contribute to organizational development and ongoing optimization

Attributes to success:

  • Proficiency in business requirement elicitation and documentation
  • Strong problem-solving and analytic skills
  • Ability to cultivate and maintain positive working relationships with leadership across the organizations
  • Ability to deal effectively with ambiguous situations
  • Results-oriented with a willingness to take initiative and get the job done
  • High degree of professionalism

Desired skills and experience:

  • 2-7 years of total experience in business intelligence, data science or engineering
  • Demonstrated progression of leadership, responsibility, knowledge, and experience
  • BA in computer science, economics, or other quantitative discipline with strong academic record strongly preferred
  • Health plan experience strongly preferred
  • Experience with coding (e.g., Python, Java, Tableau, C++, SQL) a plus

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

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Technology we use

  • Engineering
    • GolangLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • recomposeLibraries
    • Apollo GraphQLLibraries
    • gRPCFrameworks
    • AWSFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases

Location

Our sunny office is in the beautiful Watch Factory alongside the Charles River in Waltham. It's easily reachable by commuter train, bus, or bike.
221 Crescent Street, Waltham, MA 02453

What are Devoted Health Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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