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Business Intelligence Manager

| Waltham
A bit about us:
We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.
That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly.
We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.
A bit about the role:
The Business Intelligence Manager within the Operations Performance group drives strategic and tactical decision-making by providing critical data to internal business leaders across the organization. The Business Intelligence Manager partners with these leaders to explicitly and clearly lay out effective reporting approaches and metrics for assessing key business issues and ongoing operations. The Business Intelligence Manager, with Technology and Data Science, plays a key role in the strategic design and implementation of Devoted’s data systems and BI platform(s). The ideal candidate has strong business and technical acumen, as well as great problem solving, communication, and mentoring and management skills.

Responsibilities will include:

  • Collaborate with business leaders across the organization (e.g., Service, Enrollment, Clinical/UM, Claims, Network Management, Medicare Programs, Finance) to understand and help define ongoing and ad-hoc reporting needs that will result in actionable insights that accelerate progress toward improved outcomes
  • Liaise with technology to strategize on and lay out core requirements for data storage/ management and analytic interface(s)
  • Intake, prioritize, and manage incoming requests from business leaders
  • Assist in developing Devoted’s data architecture strategy
  • Mentor, develop, and manage team of analysts
  • Continuously promote data-driven decision-making and actively contribute to organizational development and ongoing optimization

Attributes to success:

  • Proficiency in business requirement elicitation and documentation
  • Strong problem-solving and analytic skills
  • Ability to cultivate and maintain positive working relationships with leadership across the organizations
  • Ability to deal effectively with ambiguous situations
  • Results-oriented with a willingness to take initiative and get the job done
  • High degree of professionalism

Desired skills and experience:

  • 2-7 years of total experience in business intelligence, data science or engineering
  • Demonstrated progression of leadership, responsibility, knowledge, and experience
  • BA in computer science, economics, or other quantitative discipline with strong academic record strongly preferred
  • Health plan experience strongly preferred
  • Experience with coding (e.g., Python, Java, Tableau, C++, SQL) a plus

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

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Technology we use

  • Engineering
    • GolangLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • recomposeLibraries
    • Apollo GraphQLLibraries
    • AngularJSFrameworks
    • gRPCFrameworks
    • AWSFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases

Location

Our sunny office is in the beautiful Watch Factory alongside the Charles River in Waltham. It's easily reachable by commuter train, bus, or bike.
221 Crescent Street, Waltham, MA 02453

What are Devoted Health Perks + Benefits

Devoted Health Benefits Overview

We offer bright, open office space with plenty of flexibility, awesome colleagues and a strong focus on our mission and supporting the work/life balance of all Devotees. We believe that taking care of ourselves will help us deliver the best possible service to our members.

We offer a free(100% employer paid) HMO Plan through Blue Cross Blue shield for our employees and their families. We also offer a PPO plan at a very limited cost.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Fully company paid through Blue Cross Blue Shield
Vision Benefits
Fully company paid through Blue Cross Blue Shield
Health Insurance Benefits
We offer a free(100% employer paid) HMO Plan through Blue Cross Blue shield for our employees and their families. We also offer a PPO plan at a very limited cost.
Life Insurance
Offered through the Hartford
Wellness Programs
Wellness program where you can earn money back for healthy behavior along with an onsite gym and cross fit classes onsite
Onsite Gym
Yes, in our facility
Retirement & Stock Options Benefits
401(K)
Yes, we offer a 401K
Company Equity
Equity offered to all Devotees
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 3 months fully paid for maternity leave and 1 month paternity leave
Flexible Work Schedule
Family Medical Leave
Yes
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO Polity
Generous PTO
Perks & Discounts
Casual Dress
We embrace the "bring your whole self to work" mantra and want folks to feel comfortable doing their best work
Company Outings
Company retreats, happy hours and team events
Stocked Kitchen
We offer healthy snacks including fresh fruit, bagels and cream cheese, popcorn, energy bars and dark chocolate.
Some Meals Provided
Free lunch weekly
Parking
Free parking onsite
Fitness Subsidies
BCBS reimburses up to 3 months of health club fees
Professional Development Benefits
Job Training & Conferences
We encourage and support our employees in continuing their educational endeavors.
Diversity Program
Devoted has a strong focus on building the most diverse and inclusive workforce we can. We won a 2018 NEVY award for diversity

Additional Perks + Benefits

The people at Devoted are drawn together with the common mission of making a material difference in the healthcare system as a whole and specifically in the lives of the members we serve. We are the type of company that supports employees as they move through the stages of their life while providing constant learning and opportunities for growth and change.

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