Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.
Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1,000 passionate new Mirakl workers over the next 3 years.
As Mirakl continues to grow, we’re committed to staying true to our core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.
Mirakl is:
- The industry’s first and most advanced enterprise marketplace SaaS platform, at the heart of digital transformation, for the world's most forward-thinking organizations
- A hypergrowth company with a global presence, and 500+ employees in 12 countries with offices in Paris, Boston, London, Munich, Barcelona, Stockholm, Bordeaux, Sydney and São Paulo
- Enabling over 300 of the world’s leading companies including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons Du Monde, Metro, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.
To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Business Analyst to support our Client Success team.
What you’ll do
- Run in-depth business analysis, highlight key learnings, actionable items and provide business recommendations with the help of Business Consultant Team Managers
- Set up appropriate KPIs and alerts to efficiently monitor Business Consultant performance
- Coordinate and work closely with all Business Consultants and set up processes to measure impact, ROI, and engagement of the team
- Support the team on processes and tools (Salesforce) adoption & usage
- Work hand by hand with Finance, BI & Business Consultant Team Managers to establish Forecasts, Customer segmentation, and Customer satisfaction
Requirements
- Bachelor’s Degree in Business, or Finance
- 2+ years of experience ideally in Sales Operations or Business Analyst
- Strong analytical and presentation skills
- Strong Powerpoint and Excel skills (formulas, pivot tables)
- Organized, structured and a can-do / will-do attitude
- Proven ability to build cross-functional relationships
- Salesforce & Tableau knowledge is a plus
