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Associate Data Scientist

| Greater Boston Area

POSITION SUMMARY:

This position is focused on driving innovation in the core business, including projects analyzing data from our extensive call-center operations, our network of roadside assistance service providers, and helping other groups understand and make use of the insights gained from the analyses in the Data Science and Analytics group.

ESSENTIAL FUNCTIONS:

  • Research and experiment with Agero's call-center and roadside assistance dispatch data to gain new insights and drive innovation
  • Develop models and prescriptive analyses to help optimize the performance of our extensive service provider network, from dispatching models, new recruiting tools, etc.
  • Develop automated analysis and reporting processes, reusable tools to improve modeling and analysis workflows
  • Create dashboards, data products, and deploy models for use by stakeholders
  • Help to guide future call-center policies and procedures through data-driven analysis
  • Improve processes of identification/remediation of faults and gaps in our service provider network
  • Participate in research projects throughout the full process: problem definition, data gathering and cleaning, proof-of-concept analysis, full-scale analysis, model building, productionalization, etc.
  • Communicate research results effectively in written and spoken forms to various audiences including product management, engineering, executives, and customers.

Requirements

EDUCATION/EXPERIENCE: Advanced degree in a technical field (physical science, engineering, mathematics) or comparable work experience or 2 years of experience working in a comparable function.

SKILLS:

  • Proven ability to manipulate and clean real-world data (preferably in Python)
  • Proficient analytical coding skills (preferably in Python)
  • Ability to deliver insights through effective data visualization
  • Good communication skills both in written (technical documents, Python notebooks) and spoken (meetings, presentations) forms
  • Willing and able to learn and meet business needs
  • Independent, self-organizing, and able to prioritize multiple complex assignments
  • Experience with relational databases (preferably MySQL, SQL Server, and/or PostgreSQL); Machine Learning and/or other advanced statistical techniques; version control (ideally Git) in shared projects; distributed computing and storage frameworks (Spark, Hadoop); dashboarding tools (Tableau, Looker, Dash, Microsoft Power BI) a plus

WORKING RELATIONSHIPS: Interacts with all levels of management and staff across the organization as well as clients.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • ZohoCRM

Location

We are located in Medford, MA, right at Wellington Station with close access to the MBTA, I-93, Assembly Row, and a stones throw away from Boston.

An Insider's view of Agero

What projects are you most excited about?

“We're passionate about making the roads safer with our Driver360 mobile platform. We’ve developed crash detection technology that helps people when they're most in need, and we're using billions of miles of driving data to study crash risk factors and find ways to help people avoid crashing in the first place.”

Michael

Sr Data Scientist, Business Intelligence

How has your career grown since starting at the company?

Agero has provided me the opportunity to work on a number of different products and technologies, from call center to in-vehicle Telematics to web and mobile products. Additionally, I’ve had leadership positions with several groups, including PMO, QA, and now Product Management, which has allowed me to learn and grow throughout my tenure.

Luke

VP, Project Management

What's the biggest problem your team is solving?

Our Engineering/IT teams are moving to the Amazon AWS cloud, which involves a lift/shift for some applications as well as rewriting other applications to be more micro service orientated. This effort is a huge transformation which includes new roles, training and re-thinking how IT operates as a cloud service organization.

Karen

Director, DevOps

What are Agero Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

We’ve got the benefits you’re use to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful!

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