Analytics Manager, Testing & Optimization at Vistaprint

| Waltham
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As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Who We Are:

Vistaprint’s Data and Analytics (DnA) organization is working to make our company one of the world’s most well-known and successful data-driven companies. The cross-functional team includes product owners, analysts, technologists, data engineers and more – all focused on providing Vistaprint with information and tools we can use to deliver jaw-dropping customer value. DnA team members are empowered to learn new skills, communicate openly and be active problem-solvers.


As the Analytics Manager in Testing & Optimization you will support, build and maintain scaled self-service optimization toolkit for hundreds of users worldwide. You work autonomously with partners throughout the company to generate understanding, strategy and suggest actions based on data-driven approaches. This hands-on role will work to conceptualize and lead the optimization plan, provide interface designs, and execute testing by utilizing industry-leading tooling while maintaining high standards of governance.

What You Will Do:
  • Act as primary testing & optimization point of contact, consulting and supporting various business partners in the development of their optimization roadmaps and the design of specific actions
  • Maintain and proactively monitor live experiments and ensure that appropriate metrics and segments are accurately implemented, while consolidating and sharing findings across teams and verticals
  • Be a reliable source of expertise for optimization tools and offerings including keeping up to date with industry trends, services and technologies
  • Contribute to the creation of procedures and governance for a successful global optimization program at Vistaprint
  • Build and maintain client-facing dashboards and reports
  • Relentlessly communicate, coach, evangelize, document and share best practices to colleagues across the company.
  • Be a liaison with several cross-functional teams, co-creating learning center from optimization insights development and delivering results.
  • Collaborate with both technology and optimization platform teams to integrate new methodologies and tracking through our Optimization Analytics tools.
Your Qualifications:
  • 6 or more years working within an eCommerce and multi-channel organization, with at least 3 years working in an optimization focused role
  • Bachelor’s degree or equivalent in a relevant field, such as economics, statistics, mathematics, or computer science
  • Proven experience with A/B testing and multivariate testing
  • Familiarity running UI, UX, Sequence, Pricing, Shipping and channels (SEO, SEM, Email, Direct Mail, Display, TV, etc) experiments
  • Strong understanding of the methodology and statistics behind effective testing campaigns, with experience tailoring explanations of statistical and technical concepts to a variety of audiences
Nice to Have:
  • Combination of agency and in-house experience
  • Experience in conversion optimization, digital marketing, UX design and/or consumer psychology and research
  • Experience with testing platforms built-in house and/or 3rd parties (Optimizely, Target, Optimize, SiteSpect, AB Tasty)
  • Experience with Analytics Platforms including Adobe Analytics (Omniture), Google Analytics, Quantum Metrics and/or similar analytics platforms
  • Experience with SQL. Other programming languages (e.g., Python, R)
  • Familiarity with research tools including HotJar, CrazyEgg, Qualtrics, Qualaroo, UserTesting.com, and/or other similar tools
Why You’ll Love Working Here:

You will grow and learn a lot! You will be exposed to a wide range of projects in our growing company, work with amazingly hardworking and smart colleagues, and have the opportunity to solve a diverse set of problems.


At Vistaprint, we put great importance on the wellbeing of our team members, which is why we offer perks that ensure work/life balance. These include flexible schedules, work from home, and very generous time off, including our unique sabbatical-like program, “Vistabreak”, to name a few!

About Us:

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.

Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • AWSDatabases
    • SmartsheetManagement
    • OutlookEmail

Location

Vistaprint is transitioning to a Remote-First global organization with ability to hire most US States and over 20 countries globally!

An Insider's view of Vistaprint

How would you describe the company’s work-life balance?

I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities.

Adam Lawless

North American Public Relations Lead

How do you collaborate with other teams in the company?

Every day brings new opportunities to collaborate with colleagues around the world. Technology enables us to overcome the distance - it’s not uncommon to see monitors with multiple locations dialed in, collaborating through shared documents and smart boards. Not only are we solving complex problems but we are growing and learning from each other.

Jennifer Hansen

Director, Analytics

How does the company support your career growth?

With a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Andrew Holmes

Sr. Analyst

What unique initiatives do you have that encourage innovation?

We approach solutions in small increments and learn quickly from data driven results. We are relentlessly looking for ways we can deliver better products, that also includes breaking paradigms of what we have developed before.
Our microservice architecture help us innovate in specific sections of our infrastructure using the best possible tech!

Veronica Cuello

Manager, Technology

What is your vision for the company?

My vision as CDO is to transform Vistaprint into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vistaprint Perks + Benefits

Vistaprint Benefits Overview

Vistaprint strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in local community
Two days per year where team members can volunteer at a charity of their choice
Eat lunch together
Diversity
Documented equal pay policy
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vistaprint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Short-term Disability insurance covers 100% of annual salary
Dental Benefits
Our dental plan covers up to $2000 per member/ year
Vision Benefits
The vision benefits plan covers $175 for glasses/year
Health Insurance Benefits
Vistaprint offers 3 seperate health plan options through Bluecross Blueshield of MA
Life Insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet Insurance
employees have the option to pick up discounted pet insurance through Nationwide
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vistaprints 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Vistaprint provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Match charitable contributions
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Child Care Benefits
Vistaprint provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vistaprint also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Vistaprint provides employees with a flexible work schedule that includes Flexible start and end times.
Company sponsored family events
Vistaprint sponsors an annual take you child to work day which is a highlight for employees and their families.
Vacation & Time Off Benefits
Generous PTO
Vistaprint employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on twice per month.
Game Room
Stocked Kitchen
Vistaprint has a fully stocked kitchen including unlimited snacks, coffee, tea and soft drinks.
Some Meals Provided
We provide free breakfast on Friday. Employees get free lunch every second Wednesday.
Happy Hours
Happy hours are hosted Once every two weeks.
Parking
Fitness Subsidies
BCBSMA members are eligible for upto $150 reimbursed annually.
Professional Development Benefits
Job Training & Conferences
Vistaprint offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?

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