Enterprise Cyber Security – Cyber Release Manager at MassMutual (Greater Boston Area, MA)
Cyber release management is the practice of planning, scheduling, and managing the software and hardware release process, from development and testing through to production.
With the adoption of Agile methodologies, our Cyber teams have shifted to more frequent releases of smaller, iterative improvements to the products and policies we manage. Frequent releases are great news for an Agile organization however with the uptick in releases, the number of stages and stakeholders involved, the release process is complex and the risk of impactful errors high.
The role of the Cyber Release manager is an essential component of a highly Agile, mature Cyber organization. In this role you will focus on security release management, and you'll have an opportunity to partner with other experienced technology resources across the organization to help streamline and reduce risk to the organization.
Define, document, manage and evolve the Cyber Release Management process. This includes setting the definition of the process, vision, OKRs, metrics and the end-to-end operating model.
Representation of ECS (Enterprise Cyber Security) throughout the ETX (Enterprise Technology Experience) change and release management processes.
Aggregation and oversight of all major ECS work (new and existing) into one central location for consumption.
Work in collaboration with the ECS BISO team on major business line work that may have an impact either from ECS or to ECS.
Prioritize change requests across all ECS changes
Key communicator of all releases and changes across ECS. This includes serving as a final definitive check for all communication and rollout plans.
Partner with ECS Advisory Services and ECS Change Management on development and support of the program.
Defining the roadmap of maturity (foundation -> mature -> leading) as we move from stand up to mature release management to progressive management.
Partner with ITSM Change Management on end-to-end process integration for cyber including Root Cause Analysis.
Responsible for regular reporting, guiding future release iterations, and driving the notification process to ECS teams.
Partners with and communicates with audit and Cyber governance.
Accountable to implement ECS' Change and Release practices, including documentation for:
ECS' governance procedures and program responsibilities
MM Internal and External audit requirements
POC (Proof of Concept) and Proof of Value (POV) integration into the release management process (e.g., similar to branching in software development)
Escalation point for releases, iteration and continuous improvements and bringing outside releases into ECS
Embedding a mature release management practice across all ECS teams including establishing realistic training for teams, and cultural adoption. This includes the end state vision of a highly progress process that embeds collective release management practices across our ECS teams.
Innovation: Continually look within and beyond their job, anticipating business needs and opportunities.
Agility: Manage priorities effectively and adapt quickly to changing circumstances
Resilience: Adapt and thrive in complex, uncertain and changing situations.
Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding, and creating solutions as a unified team driving toward one company, one culture, and one brand.
The Minimum Qualifications
Preferred: Bachelor of Science degree in Computer Science, similar technical field of study or equivalent practical experience
2+ years of previous release and/or project management experience, (Solid understanding of project
management principles preferred)
5+ years of experience in information systems operations environment in systems analysis or development
Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines
Working knowledge of Software Development Lifecycle
Experience and Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban
Good understanding of application infrastructure, system architecture, and operating systems
Experience working with DevSecOps methodologies
Preferred: Expertise in computer programming
Working knowledge of Jira and Confluence tools
Working knowledge of ITIL release and change management best practices
Advanced written and verbal communication skills are a must
Demonstrated Change Management skills and mindset
Demonstrated ability to coordinate cross-functional work teams toward task completion
Demonstrated effective leadership and analytical skills
Strong collaboration skills with the ability to work in a team-based environment including a global workforce, vendors, and third-party contractors
Proven ability to provide technical leadership and guidance
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Recognized as a 2020 World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policy owners, we are defined by mutuality and our vision to put customers first. It's more than our company structure – it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all people to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Offers of employment are contingent on the completion of satisfactory references, background investigation, and (if applicable) any federal securities law requirements/FINRA regulations (including fingerprinting) and/or passing of a drug screening.At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.