Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $53 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it!

About the Technical Writer: The technical writer will work with product managers, product owners, and developers to capture knowledge from its creation and make it more widely available through documentation.

Responsibilities: The technical writer will write long-form user documentation (user guides, overviews, FAQ documentation) and internal procedure documentation, perform publishing-related tasks, and perform proofreading as needed.

Qualifications:

• Love of clarity and simplicity in writing
• Exceptional writing and interpersonal communication skills, including relationship development skills
• Ability to work effectively with a wide array of personality types and all job levels (i.e., a diplomat)
• Exhibited integrity in both business and personal ethics
• Demonstrated ability to quickly and creatively solve problems
• Ability to assume sole and independent responsibility for the success of various projects
• Infectious enthusiasm for learning
• An ability to work on multiple tasks and to prioritize
• Demonstrated ability to meet immovable deadlines

Desirable skills:

• Flare, RoboHelp, FrameMaker, or similar authoring tools—working knowledge
• SnagIt, Photoshop, or similar graphics tools—working knowledge
• Jira, Bugzilla, or similar bug tracking tools—working knowledge
• Confluence, SharePoint, or similar collaboration tools—working knowledge

Equal Opportunity Employer
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.