Senior Manager, Content Strategy

| Greater Boston Area | Hybrid
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About Rapid7

Rapid7 products protect Fortune 500 companies from cyber crimes in lots of clever ways. By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity. 

Is This You?

The Rapid7 Experience Design Studio cultivates end-to-end experiences that build lasting, meaningful relationships with our customers. We’re looking for someone to join our Content Experience team in Boston or Austin to help develop our content strategy for our brand and portfolio, and lead a team of content strategists, content marketers, and content developers. If you have a passion for cybersecurity, a knack for understanding customer challenges, and an ability to creatively push the boundaries on content experiences, you might just be our person. 

Our ideal teammate thrives in a fast-paced environment, is tuned in to our customers’ needs, and is a self-starter. You believe that partnerships, collaboration, and teamwork are the key ingredients to success. In fact, you excel at building connections, bringing people together around a common cause, and focusing on our key customer challenges. Ultimately, our mission is to be the guides that help our customers be successful. 

This role requires someone who is known for flexibility and creativity and is excited to lead an organization that values collaboration and communication. You should have experience leading in a way that is authentic, objective, empathic and inspiring. You approach management as an opportunity to help people develop their strengths and make an impact, and recognize when to adapt your leadership style to match people’s unique needs in different situations.

You are a natural at building influence in cross-functional partnerships and creating a path to success for the people you manage. You thrive in a fast-moving organization where you can use lightweight processes, creative ideas and quick iteration to have a huge impact. You should also be excited about staying hands-on with product content strategy, evolving content standards and content creation for web and mobile experiences.


In this role you’ll be

  • Deciding what content we will create, at what intervals, and how we’ll distribute for maximum impact

  • Leading a team and providing regular performance feedback, check-ins and reviews for people who report to you

  • Coaching team members to increase their impact, develop their strengths and grow their careers

  • Establishing and governing our company’s editorial standards

  • Shaping and evangelize Rapid7 content standards

  • Building strong cross-functional relationships that embolden trust and cooperation across different content creators at Rapid7

  • Developing lightweight, repeatable processes, workflows and content templates that keep the team nimble and successful in a culture that values moving fast and iterating quickly

  • Sharing your own work and give feedback to teammates in a variety of settings

  • Defining and capturing a variety of metrics to measure the effectiveness of our content, and retooling our approach based on those results

  • Developing and maintaining a multi-channel editorial calendar that balances both brand and product campaigns 

  • Ensuring the content being created is driving to business and brand goals

In return you will bring 

  • 8-10 years of relevant, similar experience

  • Strong background in B2B content marketing

  • Demonstrated ability to lead, mentor and coach a team

  • Stakeholder management expertise, coupled with a desire to build cross functional relationships across all levels of the organization

  • Flexibility, creativity, and enthusiasm for Rapid7 products

  • Ability to drive content best practices in a fast-paced environment

  • Portfolio required (include link on your resume)

  • Bachelor's degree in English, Communications, Journalism, or a related social science

  • Content experience in tech a plus

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

How has your career grown since starting at the company?

Ive been on many teams in my time at Rapid7 and they have certainly “grown” from a size perspective, but more importantly, they all evolved with the changing times and needs. Some of the teams I was on were critical for our sales grown in an emerging market and though they no longer exist by name, I can see the tangible impact we made.

Sarah

Manager, Commercial Sales

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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