Senior Copywriter

| Greater Boston Area
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Klaviyo’s creative team is growing fast, and we’re out to shake up the status quo. We’re searching for an experienced copywriter who will craft clear, compelling b2b messaging that brings our brand voice to life across Klaviyo’s website, marketing materials, and more. Are you a B2B copywriter with a strong point of view on product messaging? Do you find yourself wishing more tech brands would ditch the buzzwords and talk like real people? If so, you might be the Senior Copywriter that we’re looking for. 

In this role, you’ll take ownership of multiple aspects of our copy, making sure it’s always down-to-earth and approachable. You’ll collaborate with designers and marketers to create product messaging that communicates how Klaviyo can help businesses of all sizes, and your work will appear everywhere from digital experiences to sales collateral. Along the way, you’ll lay the groundwork for the future of the brand. 

How you’ll make a difference:

  • User-first product copy. You’ll deeply understand our customers: their wants, needs, pain points, and successes. You’ll help frame our product and features with user-focused messaging and content that drives leads, supports sales conversations, and (most importantly) helps customers understand how Klaviyo can help their businesses.
    • Cross-team collaboration. You’ll work directly with the Design, Product Marketing, and Performance Marketing teams to develop copy for our products and features. You’ll also  collaborate with other writing resources to drive consistency by developing and maintaining copy guidelines. 
  • Product and feature messaging framework. You’ll work with our Product Marketing team to develop and maintain accurate, compelling messaging around Klaviyo’s product and features. 
  • Creative culture. You’ll play a key role in advocating for the importance of great copy and design within the company, on a day-to-day basis and through initiatives like creative events, the design podcast, and our blog. You’ll help set the bar for what great creative sounds and looks like, and you’ll join cross-team creative review meetings to give thoughtful critiques. 

Who You Are:

  • You’re an experienced communicator with at least 5 years of agency or in-house copywriting experience and a background in B2B writing. (Bonus points if you’ve tackled B2C projects too.) 
  • You’re part product copywriter, part marketing writer, and part creative problem-solver. When a plan or a process doesn’t exist, you create one yourself.
  • You consider every project from multiple angles: with empathy for customers, strategy for the business, and dedication to your own craft.
  • You’re a voice for the customer experience, a strategist for the business, and 
  • You know how to craft messaging that’s sales- and product-oriented for a variety of media and formats. 
  • You’re a strong collaborator who thinks beyond the copy itself. You know how to partner with designers, engineers, and marketers to create high-impact work. 
  • You think big, take chances, and thrive in fast-moving environments. You’re eager to get your work out into the world, but you never lose sight of the important details. 
  • You’re comfortable owning and selling your work and point of view. You aren’t afraid to speak up when you have an idea.
  • You’re always learning—from those around you, or by jumping in to figure something out on your own. You’re curious about what’s new in the industry, technology trends, and what other brands are doing. You proactively seek data, insights, and feedback.

Get to know Klaviyo

Klaviyo is a powerful owned marketing platform that helps online businesses grow by using the channels they already own, like email, web, and mobile. It enables companies to build strong customer relationships and grow faster by sending highly targeted messages across multiple channels. And unlike other marketing platforms, Klaviyo doesn’t force companies to choose between advanced features or ease of use. Today, over 40,000 companies like Unilever, Custom Ink, and Eventbrite trust Klaviyo to help them grow. 


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
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An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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