InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA
Hybrid

Production Specialist

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Overview

As a Clinical Production Specialist, you will build and develop online technical training content for InterSystems’ online training initiatives, with an eye towards our TrakCare (EHR/EMR) product. These trainings are delivered to  our internal TrakCare team and in clinical settings to doctors, nurses, clinicians and other healthcare providers. You will work closely with the Course Developers to move content from storyboards and scripts to final online content. You will develop this online content using Adobe Captivate, Camtasia, and other tools.  As a successful Clinical Production Specialist, you will collaborate closely with the Course Developers.

 

Responsibilities

  • Design online courses including demonstrations, videos, simulations and assessments for customers
  • Observe corporate standards of functionality, effectiveness, and appearance for training
  • Ensure content conveys course objectives
  • Work with Learning Technology Specialist to automate and optimize production process
  • Review course feedback on an ongoing basis to evaluate need for improvements, as well as maintain and update existing materials
  • Collaborate with Learning Technology Specialist to ensure proper course testing and provide rapid updates and fixes to content as needed

Qualifications

  • Experience training clinicians and healthcare providers to use software
  • Knowledge of hospital procedures, standard working practices, structure and politics
  • Ability to author multimedia content for a learning content management system
  • Experience developing online content with tools such as SnagIt, Camtasia, and/or Adobe Captivate
  • Knowledge of basic video production systems
  • Mixture of strong technical and communication/interpersonal skills
  • Interest in learning new technologies
  • Motivated energy to work independently and collaborate within a team
  • Proven ability keeping up to date with meaningful systems, software and training technologies
  • Experience with SCORM and HTML a plus
  • Previous experience working with healthcare applications

  • Background in adult learning, online course development, or instructional design

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Disability, Mental Health, and NeuroDiversity Resource Group, BIPOC Resource Group, Women's Resource Group, LGBTQIA+ Resource Group.
Hiring practices that promote diversity
Diversity recruitment program
Active sponsors of MIT Office of Minority Education, Harvard Black Students Association, sponsoring the Tufts Women in Technology Events, Top 50 Best Employers at Anita B/Grace Hopper
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Offered for employees and dependents.
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA offered
Life insurance
Pet insurance
Wellness programs
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Mental health benefits
EAP offered
Financial & Retirement
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
We offer dependent care FSA
Generous parental leave
Family medical leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Parking Garage (daily/monthly rates), Electric Vehicle Charging Stations, Secured Bicycle Parking, MBTA Pass Program, Free Annual Blue Bikes Membership
Company-sponsored outings
InterSystems hosts regular company events and outings. Recent events include a company ski trip, New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Free daily meals
Some meals provided
Onsite office parking
InterSystems' commuter benefits include Monthly Parking at One Memorial Drive and a Parking FSA. A Transit Parking FSA allows you to set aside pre-tax dollars for qualified expenses.
Relocation assistance
InterSystems provides relocation benefits dependent upon meeting qualifications as specified in our company policy. Benefits can range from temporary housing, travel expenses, or monetary stipends.
Fitness stipend
If employees are enrolled in our insurance there is a $150 fitness reimbursement stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Paid industry certifications

Additional Perks + Benefits

In addition to all of the perks/benefits listed above, we also offer identity theft protection and 24/7 worldwide travel assistance if employees are traveling 100 miles from home

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