Production Specialist at InterSystems

| Cambridge
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Overview

As a Clinical Production Specialist, you will build and develop online technical training content for InterSystems’ online training initiatives, with an eye towards our TrakCare (EHR/EMR) product. These trainings are delivered to  our internal TrakCare team and in clinical settings to doctors, nurses, clinicians and other healthcare providers. You will work closely with the Course Developers to move content from storyboards and scripts to final online content. You will develop this online content using Adobe Captivate, Camtasia, and other tools.  As a successful Clinical Production Specialist, you will collaborate closely with the Course Developers.

 

Responsibilities

  • Design online courses including demonstrations, videos, simulations and assessments for customers
  • Observe corporate standards of functionality, effectiveness, and appearance for training
  • Ensure content conveys course objectives
  • Work with Learning Technology Specialist to automate and optimize production process
  • Review course feedback on an ongoing basis to evaluate need for improvements, as well as maintain and update existing materials
  • Collaborate with Learning Technology Specialist to ensure proper course testing and provide rapid updates and fixes to content as needed

Qualifications

  • Experience training clinicians and healthcare providers to use software
  • Knowledge of hospital procedures, standard working practices, structure and politics
  • Ability to author multimedia content for a learning content management system
  • Experience developing online content with tools such as SnagIt, Camtasia, and/or Adobe Captivate
  • Knowledge of basic video production systems
  • Mixture of strong technical and communication/interpersonal skills
  • Interest in learning new technologies
  • Motivated energy to work independently and collaborate within a team
  • Proven ability keeping up to date with meaningful systems, software and training technologies
  • Experience with SCORM and HTML a plus
  • Previous experience working with healthcare applications

  • Background in adult learning, online course development, or instructional design

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks

Location

We are next door to MIT and located in Kendall Square, a hub for IT/biotech companies and home to many popular restaurants and cafes.

An Insider's view of InterSystems

How has your career grown since starting at the company?

InterSystems invests in my strengths and encourages me to take ownership of my career. The supportive culture of excellence made my way forward feel natural. Though I came to the company as a developer, I was quickly put on a leadership track and am now managing a team that won’t stop growing.

Michelle

Development Manager

How do you empower your team to be more creative?

We are a company of curious problem solvers – we love to learn. We foster a culture of ownership of one’s work and a sense of personal responsibility for helping our clients succeed. We maintain a collaborative culture while respecting the individual, embracing unique problem solving styles, and learning from each other.

John

Vice President, Client Services

What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Retirement & Stock Options Benefits
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
InterSystems hosts regular company events and outings. Recent events include New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Parking
InterSystems offers employees a parking subsidy.
Professional Development Benefits
Job Training & Conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
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